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Software for UC Products

Explain how Software technology is used inside Cisco UC Products
by

Okuya Igarashi

on 9 July 2013

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Transcript of Software for UC Products

Software for UC products
What's UC Products?
Software Components
UC Application - How Unified CM works?
Interworking with Third Party Products
Hardware
Operation System
Middleware
Application
Hardware
Middleware

Cisco Unified Communications Manager
Cisco Unity Connection
Telepresence System
Unified Presence & IM
Cisco WebEx
Cisco Contact Center
Cisco WebEx Social
Cisco Jabber
Oracle Java
Apache Tomcat
Oracle Database
IBM Infomix
Microsoft IIS
Microsoft Office
Microsoft Windows
Linux Distribution
JTAPI, TAPI
AXL
Unified Communications
Collaboration Applications
Customer Collaborations
Telepresence
Call control
Administration
Registration
Media Stream
Unified CM Services
CallManager Service
Administration Web Service
Database Layer Monitor Service
TFTP Service
Call Request Message
Call Request Message
CTIServer Service
IP Voice Media Service
Serviceability Web Service
RIS DC Service
Database Library
Infomix DB
Cisco Unified Communications Manager
Cisco IP Phone Series
Cisco Unity Connection
Cisco Jabber Client
Cisco WebEx
Cisco IOS Gateway
Ciscu Unified Border Element
Cisco Contact Center
Cisco Unified Customer Voice Portal
Cisco Telepresence Endpoints
Cisco Telepresence Infrastructre
Apple iOS
Android OS
Cisco IOS
Gateway, MCU
Endpoint
Server
DSP convert analog audio/video to/from digital
Hardware processing
Endpoints communicate with RTP

IP Phone Series
Video Endpoint
Telepresence System
Voice Gateway
CUBE
MCU
Telepresence Server
UCS B, C Series
MCS Server (IBM, HP)
Dedicated Server
Digital RTP Stream
Analog Voice/Video
Digital Signaling Processor
Analog Voice/Video
Third Party
Provisioning System
Management System
AXL (Administrative XML Language)
SOAP Based Programming Interface
Administrative task
Adding new device
Change existing device
Monitor Resource like CPU, Memory

SIP, H.323
CUBE
Voice Gateway
UC Applications
Jabber SDK
Third Party
Web based
Communication
System
Javascript Based Programming Interface
Chat/Presence
Video/Audio
WebEx Meeting
Third Party
CTI Application
CTI Based Programmng Interface
Monitoring Device Call
Softphone feature
Gather call statistics
ISDN
PSTN
PBX
SIP/H.323
System
ISDN and legacy Voice
Interface with legacy voice network
Connected with PSTN or PBX
Not over IP
SIP, H.323
Connect with other IP Telephony System
Standard protocol
Connecting over IP
Full transcript