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Ellen Moore/ Bahrain

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Michael Demchak

on 3 May 2013

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Transcript of Ellen Moore/ Bahrain

Living & Working in Bahrain Ellen Moore Accounts Control
Position Ellen Moore Making a Choice Ellen Moore Personality The Tao of Ellen *Intelligent, over achiever

*Graduated from HS as top female at 16 *Accomplished Executive

*Achieved Fellowship for banking *Barrier Breaker
*Educated, MBA *Feminist? Who is she?? Background *The case takes place in 1989 * 2nd year as an expat mgr in Manama
*Joined husband who was working in Bahrain
*Secured employment, and steadily moved up the ranks earning the respect of her superiors, as well as her peers.
*Doing quite well in Bahrain *Graduated from top business school
Compromise values vs. continue career path? Hofstede Stuff Power distance-
the extent to which the less powerful members of institutions and organizations within a country expect and accept that power is distributed unequally. Arab World scores high on this dimension
People accept a hierarchical order in which everybody has a place and which needs no further justification.
Hierarchy in an organization is seen as reflecting inherent inequalities, centralization is popular, subordinates expect to be told what to do.
The ideal boss is a benevolent autocrat. Individualism
The degree of interdependence a society maintains among its members. Arab World is generally considered a collectivistic society.
Close long-term commitment to the member 'group', be that a family, extended family, or extended relationships (Tribe).

Loyalty is paramount, and over-rides most other societal rules and regulations.

The society fosters strong relationships where everyone takes responsibility for fellow members of their group.

Offence leads to shame and loss of face

Employer/employee relationships are perceived in moral terms (like a family link),

Hiring and promotion decisions take account of the employee’s in-group Masculinity / Femininity
A high score (masculine)
What motivates people: wanting to be the best (masculine) or liking what you do (feminine). Arab World scores Near 50 on this dimension and can be considered a masculine society.

In masculine countries people “live in order to work”, managers are expected to be decisive and assertive.

The emphasis is on equity, competition and performance and conflicts are resolved by fighting them out. Ellen Moore Living and working in Bahrain Uncertainty Avoidance
Should we try to control the future or just let it happen?
The extent to which the members of a culture feel threatened by ambiguous or unknown situations and have created beliefs and institutions that try to avoid these Arab World Scores High on this dimension and thus has a high preference for avoiding uncertainty.

Countries exhibiting high uncertainty avoidance maintain rigid codes of belief and behavior and are intolerant of unorthodox behavior and ideas.

In these cultures there is an emotional need for rules (even if the rules never seem to work). Option One Option Two Option Three Option Four Option Five Ellen's Options Leave the Company & Find a New Job Stay in the Business Planning and
Development Job Fight Back for Accounts Control Position Take the Customer Services Position Work with her husband to set a plan to leave Bahrain Our Recommendation For Ellen Moore:
(1) Leverage management's mismanagement for a huge raise
(2) Take the Customer Services Job
(3) Consider options both with and without her company - always plan your career Ellen:

- Can’t Drive a Car!
- Male Guardian
- Male-Dominated Culture

- Males likely won’t do business with Ellen, and it could offend some.

- If the ultimate goal of the Bank is to do business, then Ellen must put the Bank ahead of her own beliefs.

- Ultimately, Saudi Arabia is not her country. Does she have the right, to try to change it? Ability to Navigate the Culture Women's rights in Saudi Arabia are defined by Islam and tribal customs.
Culture rooted in Patriarchal Nomadic Tribes
Purdah (Separation of Men and Women) and Namus (Honor) are Central.
21% of Women are in work force. However, they can’t take a job that is viewed as reserved for a man.
There is evidence that some women in Saudi Arabia do not want change. Even many advocates of reform reject Western critics, for "failing to understand the
uniqueness of Saudi society Breaking Down Barriers
There may be some jobs you can obtain as a single woman - perhaps as a teacher, a nurse, or a physician. In many cases you would be expected to live in a single-sex compound where you are sheltered from interactions with men. ExPat Exchange

It is, therefore, very difficult for women business travelers to achieve a great deal in the country - even if they are granted a visa. The constitution of any delegation sent to Saudi on business needs very careful consideration and the normal western concerns on selection through achievement, track record and technical ability may not be appropriate. World Business Culture

There is really no stories or information to be found about successful business women in Saudi Arabia (Noted Exceptions would be: Newswomen, Doctors who serve other women) There just isn’t the opportunity to break into that society on that level.

Black is very slimming (The only positive found on the web!) Against the Grain Management's Decision - Business
- Cultural
- Ethical
- Skills
- Experience
- Personality A combination of factors Ellen Moore in Bahrain Where is the line crossed? Where do Ethics come into play? -Was hired as a "Financial Analyst" but.....
She actually performed very few duties as Financial Analyst, and served as a project -coordinator.
-Investigated and improved the company's “micro” computer usage
-Developed a payroll program / integrated services
-Promoted to business planning and development after 1 year
-Reports directly to GM
-Designed role herself, quite influential
-Managed quality assurance department
-Developed and managed a management information system
-Active participant in all senior management meetings Ellen’s Current Responsibilities For us:
Beers at Euclid Hall Cultural Relativism vs. Universalism What are they? Pros & Cons Our Recommendation For Ellen:
(1) Leverage mis-management for a raise
(2) Take the Customer Service job
(3) Continue to pursue other career options Our Recommendation, Ctd For Management: Have a clear policy in place for doing business in foreign countries with respect to cultural beliefs. For Us:

Beers at Euclid Hall Questions?* *Except Scott Beatty What did Ellen's Company believe? *Credit Collection
*Accounts Control
*Periodic Travel To Saudi Arabia *Ensure quality standards met
*Work with marketing on budgets Mgr of Customer Services / New Accounts Strive to live the life of Mohammed
- His first wife, Khadijah, was a powerful businesswoman who employed him and then initiated the marriage proposal on her own.
- Another wife, Aisha commanded an army at the Battle of Bassorah and is the source of many hadiths.
- Muhammad ended female infanticide and established the first rights for women in Arab culture.
- "You have rights over your women, and your women have rights over you.” Women can't work in Saudi? Working conditions in some Chinese factories? Child Labor? There needs to be a balance of cultural relativism and universalism. 2 Jobs to choose from..
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