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Milestone 4

Systems typology

Daniel Cheetham

on 11 May 2010

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Transcript of Milestone 4

Part 1: Banner System Overview Part 2: Banner Good Sam Overview
Part 3: Connecting Typologies: Staff
Patients/ Families Stakeholders Serviceline Built Environment Inpatient
Specialty care: heart care, trauma, transplant,high risk obstetrics Vertical
Evidence Based Design
Clean, well kept
Food, Shopping, Comfort ameneties Innovative and new
Expansions and nationally ranking
Teaching Facility
Community based
Accepts donations, recognizes donors
Destination hospital
Implementing standardization/templates
Keep patients in the system
Comprehensive Part 4: Analysis Evidence-based Research: Design elements that worked: Design elements to change: 1.Connection between old and new buildings

2.Banner Good Samritan is the flagship of the Banner System, but is the most out dated hosptial

3.There lacks the presence of an icon, or design element across all banner facilites. A Parti, so to speak.
1. Front enrty help ease the
feeling of entering a hospital

2. Branding helps connect all
organizations within system

3. Standardizing processes, systems and areas as much as possible, even though acquired facilities might be greatly different. 1. Make updating Banner Good Samaritan Patient Towers a higher prioroty

2. Made all new or redesign entryways more similar

3. Create mobile units to provide care to the community

4. Increase the built commonalities between facilities.
Out of sync design elements: Questions 1. What efforts does Banner take to make their older buildings eco-friendly and sustainable?

2. Do horizontal or vertical hospitals have better name and branding recognition?

3. What limitations are there with retrofitting Banner culture into acquired or bought facilities?

4. What type of design considerations would help facilitate community relationships?
Colleen Hallberg
CNO, Banner Good Samaritan Banner health. (2010). Retrieved from http://www.bannerhealth.com/Locations/Arizona/Banner+Good+Samaritan+Medical+Center/_Banner+Good+Samaritan+Medical+Center.htm

Banner research unveiled: provides umbrella for banner's extensive research activities. (2009, September 10). Retrieved from http://www.bannerhealth.com/About+Us/News+Center/Press+Releases/Press+Archive/2009/Banner+Health+creates+new+research+area.htm

Callaghan, D. (2010) Hospital entrance aims to put patients at ease. Source. 1853. 18.

Blankenau, R. (1994). Defining and solving community problems Trustee, 47(10), 14.

Mangini, M.K. (2002). Branding 101. Marketing Health Services, 22(3), 20-23.

Marron, D. (2006). Non-profit hospitals and the provision of community benefits. Congressional Budget Office, Retrieved from http://www.cbo.gov/ftpdocs/76xx/doc7695/12-06-Nonprofit.pdf

Mayo, P.,, Hackney, J.,, Mueck, T.,, Ribaudo, V.,, & Schneider, R.,. (2004). Achieving house staff competence in emergency airway management: results of a teaching program using a computerized patient simulator. Critical care medicine, 32(12), 2442-2446.

Montague, J. (1995). Making hospitals more hospitable. Hospitals & Health Networks. (69) 18, 64.

Mink, M. (2007). Health Care on Wheels. Credit Union Magazine, 73(11), 28.

(1998). Mobile Units Deliver Heatlth Care to Homeless. Accross America. 102.


2.Building modifications/updates

3.Due to the nonprofit nature of Banner, many key elements are built through the funding of donors, creating a connection with the community. "Naming" Consistent design elements: 650-inpatient bed hospital since 1911 cares for over 36000 patients annually. Nonprofit teaching hospital, which turns out over 220 physicians each year. Innovative and New:
•Best technology used to care for patients
•Using Evidenced Based Practice to guide decision making
•Trying to become a nationally recognized healthcare provider
•Buying new vs. redesigning existing structres
Teaching Hospital:
•State of the equipment
•Bigger rooms, hallways
•More elevators
•Conference and teaching rooms and facilities
Quick facts:
“To make a difference in people’s lives through excellent patient care”

Not-for-profit means that the hospitals receive various tax exemptions so long as the hospital provides community benefits. This includes…
Provision of uncompensated care.
Provision of services to Medicaid patients
Providing specialty services which are generally considered unprofitable.

Reinvest excess revenues/expenses into...
New Hospital Beds
New Technologies
Maintaining existing facilities and equipment.
Paying employees salaries.
22 locations
35,000 employees
234,000 admitted patients
605,000 ED visits
$4b in Annual Revenue (2007)
$5.3 in Assets (2007)
$70m in charitable care
3793 Acute Care Hospital Beds

"Its important to us that the public at large see us as an organization they can trust" Peter Fine
Peter Fine, CEO, Phoenix- based Banner Paul Stander, CMO Banner Good Samaritan Larry Volkmar, CEO Banner Good Samaritan
Full transcript