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Convo Call Center Cleaning Conventions

This presentation will layout the ideas on how to create a cleaner, greener, healthier environment for the VIs.
by

Louann Pironti

on 4 November 2012

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Transcript of Convo Call Center Cleaning Conventions

Convo Call Center
Cleaning Conventions The Clorox Wipes What VIs say about using Clorox Disinfecting WIPES Aromatic
Messages Warnings: Keep out of reach of children. Hazards to humans and domestic animals. Caution: Causes moderate eye irritation. Avoid contact with eyes or clothing. Wash thoroughly with soap and water after handling. If in eyes: Flush with plenty of water. Call a physician if irritation persists. If on Skin: Wash with plenty of soap and water. Get medical attention if irritation persists. Do not use or store near heat or open flame.
Acute Health Effects: From MSDS EYE CONTACT: Can cause moderate eye irritation. INGESTION: Liquid should be practically non-toxic if ingested. SKIN CONTACT: Prolonged skin contact may produce minor irritation. Under normal consumer use conditions the likelihood of any adverse health effects is low. A green presentation by: The average desk harbors 20,960 germs per square inch - 400 times more then the average toilet seat.
Telephones are the #1 home for germs. The smell gives me a headache.
I don't use them because I have sensitive skin.
They dry out my fingertips.
I don't like using harsh chemicals. There are hundred of areas that workers/co-workers touch that we never think to disinfect: Think about this... Door handles
Light switches
Chair arms, levers, backs
Plugs
Portable AC
Water cooler controls
Leg rests & cubes
Keys
Refrigerator handles
Bathroom stall locks
Faucets & soap pumps
Microwave buttons & door
Ice machine scoop
The Air!!! Just to name a few Clinical research has shown that essential oils are highly anti-viral and anti- infectious. In 1995, Dr. Jean C. Lapraz discovered that there are two essential oils in which no bacteria or virus could survive. This is a significant breakthrough since there are so many life threatening viruses and drug resistant bacteria. A recent study done at Weber University has proven that four essential oils will kill 100% of the bacteria and virus in any room where they are diffused.

Doctors once predicted antibiotics would vanquish infectious diseases. But the bugs are rapidly overwhelming today's medicines. Bacteria naturally evolve to avoid antibiotics, a process first spotted just five years after penicillin's debut in the 1940s. But resistance appears to have speeded up in the last decade, largely because antibiotics are being overused giving the germs more chances to mutate.

Dr. Valnet points out that pathogenic microorganisms such as viruses and bacteria do not become resistant to essential oils as they do to modern-day synthetic antibiotic drugs. He states, "Infectious microbes do not appear to become accustomed to the essential oils as they do to the many forms of treatment using antibiotics." One reason virus and bacteria cannot mutate with the essential oils is because of the chemical constituents that make up essential oils. One essential oil can have anywhere from 200- 800 chemical constituents. It is impossible for a virus to mutate and adapt to that many chemical constituents. Drugs are made by isolating one or two constituents. A virus can easily mutate and adapt to the drug, making it useless. A French experiment, the number of pathogenic microorganisms in various locations were measured.
In a forest, there were found to be 5 pathogenic microorganisms in the air for every one cubic meter.
In an average apartment, 20,000 microbes per cubic meter in the air.
In public stores, 9 million microbes per cubic meter in the air.
A work table 5 million microbes per square meter.
On a carpet, 9 million.
Large hospital on average 10,000 microbes per cubic meter.
According to Dr. Valnet, when an inquisitive doctor put some of the microbe-laden air from the hospital into a flask containing just a few drops of essential oils,
40% of the microbes were destroyed in only 20 minutes, 80% in an hour, and 100% in nine hours! What I am trying to say is: Bacteria Outsmart Our Best Antibiotics Antibiotic-Resistant Bacteria Deaths Out Of Control
Brad Evenson The National Post-Canada, 9-30-2002

Dr. Joshua Lederberg discovered bacteria gene swapping. Antibiotic-resistant bacteria kill more than 40,000 North Americans a year, and the numbers will soar unless the so-called super-germs are brought under control! Essential Oils! Disinfecting Wipes May Spread, Not Kill, Germs By ALLYSON T. COLLINS, ABC News Medical Unit, June 3, 2008

The antibacterial wipes that have emerged as a sanitary status symbol in homes, hospitals, schools, gyms and even grocery stores may not be the ultimate answer in hygiene — and they might even spread, rather than kill, bacteria.

Researchers from the Welsh School of Pharmacy at Cardiff University in Wales tested the cleaning power of three different types of antibacterial wipes containing either traditional disinfectants, detergents or natural antimicrobial substances, such as those extracted from plants.

A team led by microbiologist Gareth Williams used the wipes to clean surfaces that had been severely contaminated with the notorious bacterium Staphylococcus aureus — including the Methicillin-resistant type known as MRSA, which has become a growing concern in hospitals.

The study, presented Tuesday at the American Society for Microbiology General Meeting in Boston, found that natural antimicrobial wipes removed the most bacteria from surfaces, while disinfectant wipes did the best job of destroying bacteria.

"Ideally, you'd want the wipes to kill what they remove," Williams said. A team led by microbiologist Gareth Williams discuses...
Over Use

With all of the anti-bacterial wipes, gels and virus out there it’s easy to get over sensitive. While it’s important to wash you hands, and to keep clean surfaces within your home or office, our bodies are designed to handle a certain number of bacteria. Sterilization is unnecessary, especially at home. Wipes like Clorox, are used in hospitals. We don’t need to keep our homes to that level of sterilization.

In the recent ABC news report, Dunberg said that, “We use way too many antibacterial agents,” adding that the overuse of products like disinfectant wipes, soaps and cleansers containing these substances can cause bacteria to become resistant to our methods of extermination. It’s simple really: use, use properly, and don’t over use. Do these wipes work? Heck yeah! Just know what you’re working with. This is where I come in... Ideas on How to Make
Convo Call Center a
Cleaner, Healthier, Happier Environment Provide each station with a fine-misting-spray bottle of a customized disinfecting blend.
Train VIs on the procedures of use the new product.
Provide Call Centers with a gallon supply for refills of spray bottles.
Monitor and refill supplies as needed . Provide Call Centers with a supply of paper towel for messes.
Provide each VI with a "place-mate" for their personal usage. I Will: You Will: Together we will provide Dr. Chuck Gerba ("Dr. Germ)Professor of Environmental Microbiology, University of Arizona, Tucson Many types of bacteria are becoming resistant to all antibiotics.
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