Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

Make your likes visible on Facebook?

Connect your Facebook account to Prezi and let your likes appear on your timeline.
You can change this under Settings & Account at any time.

No, thanks

Communication Styles

No description
by

Allie Giro

on 25 September 2013

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of Communication Styles

Assertive Communication
Stephanie Kelber
Allie Giro

Communication
Styles and
Perceptions

Types of Communication
Effective Communication
Perception - the impression we have of a person or situation
Assertive
Confident, Decisive, Positive,
Self-assured, Certain,
Professional
Aggressive
Pushy, Demanding, Bold,
Rude, Imposing,
Dominating
Passive
Quiet, Shy,
Insecure, Indecisive,
Unengaged
To be an effective communicator you'll need to...
Know and understand your own communication style.
Identify others' communication styles and information needs.
Be aware and sensitive to others' information needs when communicating.

Introductions....

What's your name?

Why is it important to use
assertive communication skills?
What is a communication style?
Observed Behavior Patterns
Measured by Two Dimensions

Assertiveness [Ask or Tell Behaviors] when interacting with others

Responsiveness [Amount of Emotion Displayed] when interacting with others

Our "frame
of reference"
a.k.a....
Assertive Communication Cues...
Verbal:
Vocal:
Visual:
words and phrases
characteristics of your voice
seeing everything the perceiver sees
Communication Style Characteristics
Analytical
Thinkers
Detail oriented
Methodical
Consistent
Cautious
Likes rules
Driver
Wants the bottom line
Task oriented
Takes action
Goal oriented
Efficient
Practical

Amiable
Expressive
Outgoing
Enthusiastic
Optimistic
Forgetful
Spontaneous
Wants everyone to be happy
Don't like hurting
people's feelings
Tend to think the best of everyone
Like support from others
Factors that Influence
Perception:
Attitude
Emotional State
Beliefs
Cultural norms
Education
Experience
Gender
Values
Remember...
Perception ...
Is the result of how we interpret things.
Often exerts a more powerful influence on behavior than facts do.
Leads us to respond to messages based on what we perceive to be true.
Often conflicts with intention.




Intention vs Perception
Driver
Analytic
Intends to be:
independent
decisive
practical
efficient
determined
May be perceived to be:
insensitive
dominating
opinionated
cold
precise
logical
thorough
serious
systematic
inflexible
picky
critical
stubborn
Intention vs Perception
Amiable
Expressive
Intends to be:
May be perceived to be:
cooperative
supportive
diplomatic
patient
loyal


outgoing
enthusiastic
spontaneous
creative
permissive
conforming
overly sensitive
dependent
indecisive
unrealistic
disruptive
careless
emotional
Activity 1:
Complete the
Communication Style
Survey
People not only need to
understand others, they also need
to be understood by others.

Communication IS Perception

Activity 2:

Communication Style Exercise
Break into groups according to your Communication Style (Analytical, Driver, Amiable, Expressive)
Complete the Communication Style Worksheet
Discuss Answers with group and be prepared to present in class

Feel free to add any additional information you think would be helpful in understanding your style
Full transcript