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Transcript of IT Strategy
Give users a singular interface for their data.
1. design information systems around user needs and user data
2. Single sign on
3. Capture and streamline business processes
4. Accessible by each employee
Business Process Streamlining
1. Paper reduction drive : Paperless Etc
2. Improved Internet experience.
- secure our
1. Streamlined the Helpdesk, further improvement
2. Extend our Virtual Helpdesk support
3. Better Integration with external support.
1. CRM Upgraded 2013
2. Integrate systems to it to reduce duplication and discrepancies
- Integration planning to be started after 1 Sept 2014