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2014 juuuport - online self protection platform by young people for young people

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Karin Wunder

on 14 December 2014

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Transcript of 2014 juuuport - online self protection platform by young people for young people

Children and youths live with and on the Internet as a matter of course.

Every third youth between 14 and 20 years has already had unpleasant experiences online.
How does juuuport function?
If young people have negative experiences on the Internet, if they are being mobbed, harrassed or ripped off or have questions about Internet security, they can send a message to the young juuuport scouts and get help.
How can juuuport be contacted?
The scouts respond via email or in the forum. If they don’t know how to answer something, they ask one of the adult experts - via email, chat or phone.
Complicated cases are addressed by adult experts.
The scouts listen, give advice and suggest ways to solve the problem. They also research where those requiring help could find further assistance.
Children and youths are often left to deal with web-related problems by themselves.
80 percent of the parents are not or rarely interested in the contents of websites visited by children and youths.
Youths are often uncomfortable discussing their problems
with their parents and rarely expect help from them.
Youths prefer to get advice from people their own age.
What kind of questions do the scouts answer?

Cyber bullying
Internet security
Technical questions
Consumer rights
Data security

The scouts are the modern
'girl- and boy scouts'
on the internet.

Thank you for your attention!


The presentation is available at

If you have any further questions, please send me an email: info@karinwunder.de
“for the last five days I keep getting facebook emails from another girl. she’s constantly insulting and threatening me and I reported her, but a short time after she was blocked she was back again and continued. of course I know that this is only the internet, but it’s still really painful for me, it’s really upsetting. I think I know who it is and why they’re doing it, but what can I do about it? please help me, I don’t know what to do...”
(anonymous request for advide)
Source: Petra Grimm et al.: Violence on the Web 2.0. How do youths manage
violence-containting content and cyber bullying. Berlin 2008. Basis: Children
and youths aged 12 to 17, which uses the Internet, n=535, figures in percent
Scouts ...

are youths aged 15 to 21
are specially trained and supervised by adult experts (areas auf law, internet, psychology and online-advise)
work independent and on a volunteer basis at juuuport

Source: Forsa-survey on behalf of Techniker Krankenkasse, March/April 2011, Basis: youths aged 14 to 20, n = 1.000
who are the Scouts?
by the way ...
juuuport has been awarded several times!
"Wege ins Netz" ("paths to the internet") Federal Ministry of Economics (category "qualifiy Internet users") 2010
klicksafe award for safety
on the internet 2011
guardian angel award 2013
outstanding aproval "Dieter Baacke Preis" 2013 (famous german media educator)
"digita" German media educational award 2014
Full transcript