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RA Training 101- Fall 2013
Transcript of RA Training 101- Fall 2013
Be on time to all training sessions... including community time with your individual staff.
Stay attentive during sessions, take notes when needed, and participate.
Practice good cell-phone etiquette…
Strive to be a good role model at all times.
Practice positivity (especially when giving and receiving constructive feedback).
Show support to each other and other colleagues and be respectful.
Don’t be afraid to ask questions.
Take advantage of the veterans and their experiences.
Remember to act like a professional. Make good
decisions. And training is substance free.
Avoid making outside plans during training—let’s focus on preparing for a great year!
AND HAVE FUN!
Get to know the people...
like the RLCs and ADs!
In this course you will learn:
RA roles and responsibilities
How to transition into the RA role
How to get oriented into the RA position vs. being a resident
The Fishbowl Concept and how to deal with it
What to expect in BCDs throughout training
Training 101 Syllabus
(a.k.a. The ABCs of Housing)
Bill of Rights
Lock out Forms
Sign In Sheet
Roles and Responsibilities of the RA Position
BCDs (Behind Closed Doors)
What are BCDs?
A series of role-plays of potential duty incidents acted out by returning RAs
You will approach duty incidents "behind a closed door" so these help you learn how to handle various situations
You will remain in a group of new RAs with a RLC facilitator
How to approach BCDs...
Stay calm and follow procedures you learned in training
There will be time to discuss each incident afterward
Write down any questions that you don't want to ask in your group to ask during in-community time
The Fishbowl Concept
You are ALWAYS in the fishbowl
If a resident sees you doing something, they may assume that every RA does it, and you run the risk of ruining the reputation of all RAs on staff
Hurts your credibility when trying to educate residents about policy violations
Your residents hold you to a higher standard.
Always put your best foot forward!
The RA position vs. Being a resident
Transitioning into being an RA
How to adjust
Ask and write down questions in training
Talk to returning RAs
Maintain a schedule
Read the RA manual
Learn your residents names
Talk to your RLC
Realize that you will make mistakes
Many faces of the RA
Find Balance through Time Management
Get (and use) a calendar
Write down everything
Keep trying new systems
Schedule ME time
RAs are held to a higher standard than residents and should behave accordingly.
It's a lot of responsibility...we chose you because you can do it!
You are always an RA
Your last name is now "myRA"
People will say, "That is John, my RA" or "That is Sarah; she is an RA"
People will know more than you realize and point you out to their friends if they see you, ESPECIALLY if your are break a policy or doing something foolish
Watch what you say and do
The Fishbowl Concept
A term that describes the situation that RAs are in once they become a staff member
Other duties as assigned
Always an RA
Represent the department
Who's looking in?
Members of the Community
Facebook and Twitter
Groups where you are a member
Things you like
Comments you make on your friends' walls
Residents are now able to check you out online
Look into security settings