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WELCOME TO BRUSSELS
Transcript of WELCOME TO BRUSSELS
Health and Safety
What are the dangers?
Alcohol and Drugs
Please have your mail sent directly to the ISA office following the below template:
This is to ensure you receive it correctly. Please ask the sender to mark the package as personal items of no value to avoid high import taxes
Your name - C/O ISA Brussels
Rue de la Cuve 20
Sat Dec 2nd
Sat Oct 21st
(also German - 1%)
Thousands of cafes and restaurants
Where are we?
In the of Europe
MOBIB is an electronic transport ticket.
It works on all the lines of the STIB network.
You can top up your card at all STIB sales points, and at the "GO" machines that are found at all metro stops and major bus and tram stops. The machines only take coins or chip-and-pin cards, not swipe cards. The sales points accept swipe cards too.
Remember to validate your ticket
you get on public transport,
even when changing lines
Otherwise you may get a hefty fine.
In case of
Contact ISA immediately on the emergency phone:
Inés: 0473 87 82 86
Tips to keep your belongings safe
Use a cross-body purse and keep it in front of you in public places.
Don't hang them on one shoulder, never leave on the floor or the back of a chair.
Keep it in front of you in public places, specially public transport.
Do not keep your address in the same place as your keys.
Do not carry your passport with you; a copy is sufficient.
Consider leaving your smartphone at home when you go out.
Don't keep it in your hand or otherwise visible in crowded places or public transport!
Don't keep all your cards and cash in your wallet.
Only go out with what your really need that day.
Keep emergency cash in a separate place.
Don’t walk home alone at night
Blend in by looking like local people
Carry yourself assertively and in a way that protects you and your belongings.
Even if you get lost, try not to show it. Better to go into a shop to look at your map, or ask the clerk.
Getting unwanted attention or being harassed is never your fault, but it's good to keep some guidelines in mind to protect yourself.
To avoid these kinds of situations
What to do?
If you do experience unwanted attention or harassment in public places, do not engage the person in conversation - this can be difficult to get
out of. Just pretend you don't understand and try to walk away.
If you feel uncomfortable, make it clear that someone (your father, boyfriend, friend) is expecting you close by. If you feel genuinely threatened or scared, call the police on:
Alcohol & Drugs
Keep in mind that ISA has strict policies about drugs & alcohol
A note on drugs
in Belgium, and ISA has a zero tolerance policy on drugs. You may be judged more harshly than local students if caught using drugs in Belgium.
Drinking is not allowed on ISA excursions or ISA-sponsored events.
Turning up to a meeting point after drinking may be grounds for dismissal.
Belgians appreciate good beer, but be CAREFUL. The beer in Belgium is generally
than the beer in the US!
Drinking excessively while abroad may put you in danger. It can also create a bad stereotype about Americans. Drink responsibly !
"Une bière brassée avec savoir, se déguste
Be aware of where you are and what is going on around you at all times! Being drunk in public may make you vulnerable to theft or violence.
Never walk back home alone.
Only take the strictly necessary with you when going out.
Let your friends & roommates know where you'll be.
Never accept drinks from strangers or leave your
drink out of sight.
Use your common sense!
Don't be this guy!!
Some faces you should know
+ 11 Million
(between Georgia and Ohio)
1 million inhabitants
19 municipalities known as Communes
Brussels in Numbers
2 official languages
40% of non-Belgian inhabitants
+100 languages spoken
33 inches of rainfall per year
One journey: 2.50 € (on bus)
10 journeys: 14 €
24 hours: 7.50 €
48 hours: 14 €
72 hours: 18 €
Month pass: 49 €
Airport line: 6€ (on bus)
Year unlimited student pass: 50€
4 Metro lines (1,2,5,6)
2 underground tram lines (3,4)
PUBLIC TRANSPORT - STIB
Brussels has an efficient transportation network made up of:
Real family life
Help and tips
Must adapt to house rules!
Don't be afraid to voice your concerns
Eat what you please
Discover by yourself
Your housing: be smart about it!
Turn off your lights and appliances when out of your room!
11,787 sq mi
EMERGENCY NUMBER: 112
BELGIAN POLICE: 101
ISA Cultural Activities
Keep your room tidy!
Don't keep food items in your room!
Keys: very expensive to replace! Please take good care of them.
Don't keep your address in the same place as your keys!
Water and heating are
expensive - no marathon showers.
: every day before 10.30am
Typically bread, pastries, jam, coffee and tea, cereal
: Not provided by homestay! Please ask first if you want to use the kitchen.
: 5 times per week between 6pm & 8pm.
Please conform to the family's habits and remember to inform them in advance if you can't make it to dinner. A great opportunity to practice your French and to get used to local customs!
Remember to clean up after yourself when you've used the kitchen!
In Belgium, the waste sorting is
YELLOW BAGS : cardboard, paper
BLUE BAGS : plastic bottles, cans, metal packaging, drinks cartons…
WHITE BAGS : general trash, household waste
RED BAGS : organic waste
GLASS containers : glass bottles, jars, flasks…
As students staying in Belgium for over 3 months, you are legally require to sign in as residents of your corresponding "commune".
ISA will guide you through the process and send you crucial information during your first week, but it is your responsibility to comply with local laws.
Procedure and required documents differ from one commune to another.
1) Set appointment with commune (ISA)
2) Verification by local police at your house
3) Meeting at the commune
4) Receive Annex 15 while you wait for your residency card.
the entire process may take months!
Do not make any noise if you come back late
Take off your heels on wooden floors
Tell your family if you are late, if you stay overnight with a friend or if you leave for travelling
Avoid watching TV or Skyping too loudly. Be aware that skyping after 10pm can be problematic for your roommate or family.
Do not take a shower or use the kitchen when coming home late if you are in a host family
Be respectful of others
Do not invite friends without asking the others first. Guests must respect the house rules and hours.
It may be difficult to get used to living in a new setting.
Be as flexible, open minded and understanding as you can in adjusting to differences and new ways of life.
The key to avoiding conflicts is
mutual respect and being open about your
from the beginning.
The experience of learning a new culture should be both educational and rewarding!
REMEMBER : Feel free to come to me at any time during your stay, if you’d like advice or if you would like to clarify things. We’re here for you!
ENJOY YOUR STAY!
Humidity - air out your apartment at least 15 minutes a day to avoid mold!
Old buildings have old plumbing and electrical installments - be careful not to clog the pipes or overload the circuits
Heating works on a timer: best to keep the radiators on medium, they will kick in regularly through the day
Internet is not as fast and reliable as in the US!! Downloading is not allowed!
By signing your housing contract with ISA, you have committed to the following rules:
Respect your neighbors: keep it down (especially after 10pm)
No drinking in the apartments
No parties - please be careful who you invite to your apartment: things can easily get out of hand!
No smoking inside the apartments
No overnight guests of the opposite gender allowed.
Same gender overnight guests are allowed in ISA apartments one person at a time. Guests are not permitted for more than two consecutive days without ISA’s written consent, and are also subject to the approval of your fellow roommates.
Please respect your roommate(s) privacy and comfort!
Laundromats are very common in Brussels. Please check the personalized map in your welcome pack to see the location of the closest one to your apartment!
Bring coins and your own detergent.
Average round of laundry will cost you around 4€
10 min dryer is about 2€
Volunteering in Brussels
Volunteering has been shown to bring significant added value to the study abroad experiences
ISA Global Community Service Day
Volunteering events depending on your engagement
Who we serve
Homeless people, asylum seekers, elderly, disabled, children in need, victims of abuse... We are also happy to take suggestions!
How we serve
The projects generally fall into the following categories: sports, arts, meals, beauty, social and practical.
How to get engaged
Email me to confirm your interest and tell me what you'd like to do. I will put you in contact with the organizations that suit you best!
ISA Language Tutoring
If you would like to have tutoring, please email me asap so it can be set up!
Resident staff all over the world
Inés Debén Bravo
From La Coruña, Spain
Has also lived in the UK, Paris, Cyprus & Spain
Grew up in Brussels
Studied development studies and international relations
Likes languages, illustration, music, travel and all things creative
Doesn't like slow walkers who block the sidewalk
We are all part of a
Some useful phrases
Bonjour / Hallo = Hello
Bonsoir / Goedenavond = Good evening
Aurevoir / Tot Ziens = Good bye
Salut / Dag = Bye!
S'il vous plaît / Alstublieft = Please
Merci / Dank u wel = Thank you
The Bridging Cultures Program (BCP)
* Ease cultural transition
* Learning & discovering
* Encourage engagement & participation
* Prepare for time abroad
* Establish connections & build network
Diversity, Discrimination & Stereotypes
* Challenges abroad, culture shock
* Stereotypes about foreigners & people from the US / Anti-americanism
* Reflect on your identity & culture, intercultural development
* Coping strategies & understanding - come talk to me!
5 areas of discovery
* Festivals & events
* Cultural activities
* Museums & other cultural activities
* Field trips (abbeys, citadelles, etc.)
* Local & EU news
* VeCo guest speakers
* Field trips
All these numbers & more are on your
ISA SAFETY CARD
Keep it on you at all times!
NOTE: Your housing contract includes a $500 deposit that will be used to cover for any extra costs at the end of your program!
Brussels Vintage Market
Seasonal festivals and events
Sat Sept 16th
Sat Sept 1st & Sun Sept 2nd
Nov 1st - 6th (fall break)
- SIGN UP
- Please let me know if you won't be coming or are running late
- Check SCHOOLOGY for updates, calendar and notifications on our cultural agenda!
Your ISA insurance
Never hesitate to email me with your questions, I'm here for that!
You can also find comprehensive information on your ISA insurance through your Student Portal and on Schoology!
Need more info?
Pay out of your own pocket and then file for reimbursement through AXA. You will need to
keep all medical receipts
, both from doctor's appointment and drug prescriptions.
ISA can guide and assist you in claiming for reimbursement, but it is your responsibility to scan and
send the receipts & claim form to email@example.com
and keep the originals for their files.
All ISA participants are covered while abroad for the official program dates by a
Blanket Accident & Sickness Policy,
subject to a 50$ deductible.
ISA recommends you maintain comprehensive Health Insurance in your home country while abroad.
How does it work?