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Presentatie Krauthammer/actief luisteren

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by

Hermien Post

on 27 January 2011

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Transcript of Presentatie Krauthammer/actief luisteren

Actief luisteren Hoe? Nut? Wat? En? LSD:
luisteren
samenvatten
doorvragen Open vragen:
stijgend
dalend Kracht van de stilte WIUV Blinde vlekken:
vooroordelen
begrip
betrokkenheid Nadenktijd Kracht van de ander:
gedeelde verantwoordelijkheid
beter resultaat
oplossing van de ander Rust Boek Helder denken:
observeren
ordenen
oordelen
overdenken Workshop coaching:
inhoud/procedure (open vragen)
interactie/gevoel (reflectie) Stijgende vragen
WIUV
Vooroordelen uitstellen
Rust
Full transcript