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Transcript of BSB124-Emotional Intelligence
What is the app?
How employees can identify someone’s
Emotional Intelligence (EI) in the
recruitment process: using an app!
Why is EI Important in the workplace?
What does the app achieve?
What is it
It's importance in today's work environment
What the company gains access to with a subscription
The benefits of having the app
o Today will be introducing a useful way to determine an employee’s Emotional Intelligence in the workplace: MIND TOOLS the App.
o This app is:
Easy to use
o Research shows that intrapersonal competence is essential to superior corporate performance (Lamm & Kirby, 2002).
o Intrapersonal skills, such as:
emotional intelligence, ‘enhances employee potential for learning’ (Abraham 2004)
What is Emotional Intelligence?
The ability to:
‘Monitor ones own and others’
Operate ones and others emotions (Salovey & Mayer, 1990).
o Topics discussed:
– Importance of Emotional Intelligence in the workplace
– The app and why it is beneficial
– What the app will achieve
– Final conclusion and why you will buy our app
EI helps us:
Enhanced cooperation and teamwork
Learn in relationships.
Our emotions have an impact on our ability to work
This requires abilities to:
Integrate in workplace relationships.
EI is claimed to affect:
Development of talent
Quality of service
1. More emotionally intelligent individuals succeed at communicating their ideas, goals, and intentions (Golman, 1998).
2. EI is related to the social skills needed for teamwork.
3. Organisational leaders who are high in EI:
Affect the relationship in the work setting
Impacts group and individual EI
How does the app work?
1. Introducing the employee to what the test is about
2. Will then begin the test by clicking start
3. 35 questions will be asked one at a time and will be answered using a scale ( a little/Strongly agree - a lot/ Strongly disagree)
4. EI will then be ranked
Who will use the app?
How will the app be available?
Future & current employees
App store for apple devices
Downloadable for PC and android
“how will this benefit the business?”
Vital role in the long-term success of the business
“emotional intelligence has been shown to directly influence job performance of employees.”
Recruitment team to be able to gather important and relevant information about possible employees
Gathering a shortlist of people with the highest emotional intelligence
Giving the business a head start before employment
No app = Business failure
Previous success in major companies:
how do you get our hands on this technology?
Year subscription = $490 (unlimited uses, free updates)
Abraham, R. (2004). Emotional Competence as Antecedent to Performance: A Contingency Framework. Genetic, Social, and General Psychology Monographs, 130, 117-43.
Bar-On, R. (1997). The Emotional Intelligence Inventory (EQ-I): Technical manual. . Toronto : Multi-Health Systems.
Cherniss, C. (2001). The emotionally intelligent workplace. In C. Cherniss, & D. Goleman, Emotional intelligence and organizational effectiveness (pp. 3-12). San Francisco: Jossey-Bass.
Cooper, R. (1997). Applying emotional intelligence in the workplace. Training & development , 31-33.
Craemer, M. (2012, March 5). Professional & Organizational Development. Retrieved from Washington.edu: http://www.washington.edu/admin/hr/pod/leaders/orgdev/alliance/articles/EQ
Golman, D. (1998). Working in Emotional Intelligence. New York: Bantam Books.
Lamm, L. T., & Kirby, S. (2002). Is emotional intelligence an advantage? An exploration of the impact of emotional and general intelligence on individual performance. The Journal of Social Psychology, 142, 133-143. doi: 199815623
Law, K. S., Wong, C., & Song, L. J. (2004). The construct and criterion validity of emotional intelligence and its potential utility for management studies. Journal of Applied Psychology, 89, 483-496.
Mayer, J. D., & Salovey, P. (1997). What is Emotional Intelligence? In P. Salovey, & D. J. Sluyter., Emotional development and emotional intelligence: Educational implications (pp. 3-31). New York: Basic Books.
Salovey, P. & Mayer, J.D. (1990). Emotional intelligence. Imagination, Cognition and Personality, 9, 185–211.