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Information Systems Planning and Management Report Presentat
Transcript of Information Systems Planning and Management Report Presentat
• Long-term projects
• Loss of corporate systems (such as Payroll).
• Applying new systems (impact BAU* activity during deployment)
• Illegal behavior (malware, system disruption)
Australasian council owned utility
Employee contract types:
- Approximately 700 employees
- Worth billions of dollars
The Role of IT
Information Systems Planning and Management Report Presentation
Aiqin Wang 1393891
Yilin Hou 1302428
Gareth Thomas 1272821
Conduct business processes and innovate systems, use instant messaging (Lync)
• SharePoint for collaboration and document management, by integrating system, process, and workflow capability
Using BizTalk - Enterprise application integration
• Microsoft Forefront Identity Manager automatically provides new user accounts, and self-service identity management.
System Center Operations Manager (SCOM) to monitor its IS assets.
• applying business intelligence (BI) tools - SAP
Jack - IS Manager (functionally equivalent to CIO)
• Responsible for the IS department, its staff, operations, projects, processes, and the relationships with other business units.
• Jill - Enterprise Architect
• Ensures the IT strategy aligns with business strategy
• Assign resources and investigation (capacities and time consumption)
• Uses advanced technologies in some areas of IS department currently
• a few business projects have not started yet
• Further invest on effective technologies and easy-used systems
• IS vision and strategy directions (from X Company’s strategy)
• Define and build IS plans based on the understanding of the business needs.
• IT steering committee
• Road-map: how much inputs and improvement should be considered in a project
• Business cases: explain the reasons, options, costs and values of changes in IS planning.
• Informal communication initially and more formal communications once these plans are approved.
Issues and solutions
• Uses the TOGAF framework
• Presented as a portfolio to the business
• Mostly an optimised core with scattered silos
• Email, printing, purchasing, accounting, human resources
• Infrastructure as a Service (IaaS)
• “Microsoft Shop”
• Active directory
• Microsoft Azure
• BizTalk (EAI)
• SAP (ERP)
• Microsoft Azure
• Data sovereignty
• Claims-based authentication
Resource cost uncertainty
• Business units not always required to pay for a resource
• Creates uncertainty in project costs and resource availability
• Suggestion: Standardize resource costs by always charging
• Outcome: Allows more accurate costing, prevents resources being stretched
Unknown business silos
• Gaps in the knowledge of the environment
• Possibility of critical functions sitting outside of the knowledge of IS
• Suggestion: Put onus on business units to report critical functions, and ensure understanding of risks when IS is unaware of them
• Outcome: Less likelihood of major business impact when IS make environment changes. Helps to remove legacy applications
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Internal Affairs (2014). Cloud Computing: Information Security and Privacy Considerations. Retrieved from https://www.ict.govt.nz/assets/ICT-System-Assurance/Cloud-Computing-Information-Security-and-Privacy-Considerations-FINAL2.pdf
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*BAU- Business As Usual