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Information Systems Planning and Management Report Presentat

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Jessie Wang

on 11 October 2015

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Transcript of Information Systems Planning and Management Report Presentat

IS Management
Investment risk:
• Long-term projects

Operating risks:
• Loss of corporate systems (such as Payroll).
• Applying new systems (impact BAU* activity during deployment)
• Illegal behavior (malware, system disruption)
IT-Specific Risk
Company Introduction
Australasian council owned utility

Employee contract types:
- Approximately 700 employees

- Worth billions of dollars

IT Structure
The Role of IT
Information Systems Planning and Management Report Presentation
X Company

Aiqin Wang 1393891
Yilin Hou 1302428
Gareth Thomas 1272821

IS Planning
The Cloud
IT Architecture

Conduct business processes and innovate systems, use instant messaging (Lync)

• SharePoint for collaboration and document management, by integrating system, process, and workflow capability


Using BizTalk - Enterprise application integration

• Microsoft Forefront Identity Manager automatically provides new user accounts, and self-service identity management.


System Center Operations Manager (SCOM) to monitor its IS assets.

• applying business intelligence (BI) tools - SAP

Jack - IS Manager (functionally equivalent to CIO)

• Responsible for the IS department, its staff, operations, projects, processes, and the relationships with other business units.

• Jill - Enterprise Architect

• Ensures the IT strategy aligns with business strategy

Visioning phase:
• Assign resources and investigation (capacities and time consumption)
• Documentation

Analysis phase:
• Uses advanced technologies in some areas of IS department currently
• a few business projects have not started yet
• Further invest on effective technologies and easy-used systems

Direction phase
• IS vision and strategy directions (from X Company’s strategy)
• Define and build IS plans based on the understanding of the business needs.
• IT steering committee

Recommendation phase
• Road-map: how much inputs and improvement should be considered in a project
• Business cases: explain the reasons, options, costs and values of changes in IS planning.
• Informal communication initially and more formal communications once these plans are approved.
Issues and solutions
• Uses the TOGAF framework
• Presented as a portfolio to the business

Portfolio maturity:
• Mostly an optimised core with scattered silos

Portfolio includes:
• Email, printing, purchasing, accounting, human resources

• Infrastructure as a Service (IaaS)
• “Microsoft Shop”
• Active directory
• Microsoft Azure

Integration strategies:
• BizTalk (EAI)

• Microsoft Azure

• Data sovereignty
• Security

• Claims-based authentication

Resource cost uncertainty
• Business units not always required to pay for a resource
• Creates uncertainty in project costs and resource availability
• Suggestion: Standardize resource costs by always charging
• Outcome: Allows more accurate costing, prevents resources being stretched

Unknown business silos
• Gaps in the knowledge of the environment
• Possibility of critical functions sitting outside of the knowledge of IS
• Suggestion: Put onus on business units to report critical functions, and ensure understanding of risks when IS is unaware of them
• Outcome: Less likelihood of major business impact when IS make environment changes. Helps to remove legacy applications

Divina, P. (2010, October 13). Supercity CIO. Retrieved from http://www.cio.co.nz/article/364098/ supercity_cio/

Internal Affairs (2014). Cloud Computing: Information Security and Privacy Considerations. Retrieved from https://www.ict.govt.nz/assets/ICT-System-Assurance/Cloud-Computing-Information-Security-and-Privacy-Considerations-FINAL2.pdf

Microsoft. (2007). Active Directory Domain Services Overview. Retrieved from https://technet.microsoft.com/en-us/library/9a5cba91-7153-4265-adda-c70df2321982

Microsoft. (2013). Which Windows Azure Cloud Architecture? PaaS or Iaas?. Retrieved from http://blogs.msdn.com/b/hanuk/archive/2013/12/03/which-windows-azure-cloud-architecture-paas-or-iaas.aspx

Microsoft. (2015). An Introduction to Claims. Retrieved from https://msdn.microsoft.com/en-us/library/ff359101.aspx

Public Knowledge LLC. (n.d.). Public Knowledge: Purpose and Roles of A Project Steering Committee – Part 2. Retrieved from http://www.pubknow.com/2010/03/purpose-and-roles-of-a-steering-committee-%E2%80%93-part-2/

SAP (n.d.). Business Intelligence: What is a BI Strategy? Retrieved from https://www.sapbi.com/bi-strategy/

Sambamurthy, V., & Zmud, R. (2012). Guiding the Digital Transformation of Organizations. Retrieved from http://www.ldpress.com/publications/guiding-the-digital-transformation-of-organizations/

The Open Group. (2013). TOGAF Version 9.1. Retrieved from https://www.opengroup.org/togaf

*BAU- Business As Usual
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