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Instant Messaging in the Workplace

CISM 7330 Research Project Presented by: Carlos, Alonso, and Ivan

Carlos Bonnin

on 30 April 2010

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Transcript of Instant Messaging in the Workplace

Double click anywhere & add an idea Who's Online: Alonso R.
Carlos B.
Ivan T Recommendations Future Works Research Limitations Conclusion Previous Ours Cost and Security Advantages Other Media Security and Risks Have a great summer, see you online! Is Instant Messaging beneficial in the Workplace? Past Research Findings Face to Face Phone Texting Email Two Types of IM Brief History Usage Frequency IM Satisfaction Principles Options Sample Size Limited Access Metrics Eighteen
Respondents Implement Do Not Overuse Not Meant as a Standalone Enhanced Customer Service Improved Employee Productivity Ease of Multitasking Greater Accountability for Off-site employees Comprehensive Features Cost Savings on long distance travel Elimination of Phone Tag Avoid forgetfulness of information
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