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Mobile Library Services
Transcript of Mobile Library Services
The library website is an essential building block for virtual services.
This is where patrons access other mobile services that the library offers. The World Wide Web Consortium's mobileOK checker will check to see if a site is mobile friendly or not.
If the existing library website does not perform well on a mobile device, An simple solution is to create a separate mobile version of the library's homepage. Background The dominant model of reference service in the 20th century what the reference desk
The development of the internet browser in the mid 1990s, reference librarians expanded the model to include:
Web-based subject guides
In the last decade libraries have adopted new technologies such as instant messaging.
Many libraries are exploring ways to offer text messaging reference services. Text & Instant Messaging Libraries have adopted texting as a medium for services.
61% of American adults text
25% of those adults prefer texting to phone conversations
Two Broad categories for text Services: Notifications & Reference
Notifications are generally short and used for anything.
A patron can ask for: call numbers, availability of titles, due date reminders and these requests are handled automatically
Reference services allow for more free-form messaging and requires more groundwork by the library.
A reference system will automatically convert texts into instant messages.
Negatives of text messaging services:
1. Texts are limited to 160 charcters
2. Patrons who do not have an unlimited data or text messaging plan must pay per message. Ebooks E-books have had a presence on mobile devices since the beginning of adoption of e-boooks as a library service.
OverDrive is the best known mobile application for e-books in the library.
It offers downloads directly to the device.
Many library do not have the equipment for e-books as their can be different formats for different devices. Audiobooks OverDrive lets patrons check out audiobooks through the library's OPAC.
Compatibility support with mobile devices but desktop computer required for transfer.
Able to gain access to materials that are not already in teh library's collection.
There are free public domain audiobooks online.
LibriVox provides mobile access to their public collection that is read by volunteers. Online Website Social Media Libraries are using social media, such as Facebook and Twitter to engage and interest their users.
Social Media have mobile websites and applications.
Libraries need to have profile to have access.
It is important for libraries to frequently update posts and promote their services through the use of social media. Mobile OPAC The single most used web service at any library
Ability for users to search the library catalog from a distance.
Boopsie and LibAnywhere are software that are pre-packaged OPACs.
These are low-overhead cost solutions that create simple interface appriatie to use with handheld devices.
If the standard catalog system is not mobile-friendly, there needs to be a mobile option, preferably one that autodirects to the mobile site from the standard site.
Libraries should also know if their integrated library system (ILS) offers a mobile website or application. Mobile Library Services Challenges & Limitations Erin Ealy SLIS 702 Final Project Online Website The website provides patrons with information about the library through different sections.
This is usually where a patron will go to access virtual services that the library offers. The website has to be mobile friendly World Wide Web Consortium's mobileOK checker performs a variety of tests looking for mobile accessibility. If the library's website does not perform well on a mobile device, create a separate mobile versiion of the homepage and other key pages. Concerns about losing the value of face to face communication.
The task of keeping up with mobile technology and trends
The costs of integrating new technology into library services.
Challenge of digital rights management changes to the library's collection. Resources
Barnhart, F. D., & Pierce, J. E. (2011). Becoming mobile: Reference in the ubiquitous library. Journal of Library Administration, 51(1), 279-290. doi: 10.1080/01930826.2011.556942
Forsyth, E. (2011). Are you feeling appy? Augmented reality, apps and mobile access to local studies information. Aplis, 24(3), 125-132.
Houghton, S. (2012). Mobile services for broke libraries: 10 steps to mobile success. The Reference Librarian, 53(3), 313-321. doi:10.1080/02763877.2012.679195
Irwin, I. (2011). The homegrown mobile catalog: A quick inexpensive approach to expanding access. Technical Services Quarterly, 29(1), 42-57. doi:10.1080/07317131.2012.624453
Yelton, A. (2012). Expanding access to devices, collections, and services. Library Technology Reports, 48(1), 19-24.