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O.S.C.A.R

Teamwork & Problem Solving
by

Oscar Munguia

on 1 July 2013

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Transcript of O.S.C.A.R

O
utstanding
S
taff
C
reates
A
wesome
R
esults
Definition of a team:
an energetic group who are committed to achieving common objectives, who work well together and enjoy doing so, and who produce high quality results
What are the benefits of teamwork?
What are the qualities of great team and it's members?
THE 9 COMMANDMENTS FOR BUILDING A STRONG TEAM

Establish a team vision

Build trust with others

Believe in your own self worth

Help each other be right rather than wrong

Help each other win – take pride in each other’s accomplishments

Speak positively about each other and about your organization at every opportunity

Do everything with enthusiasm – it is contagious

Believe in what you are doing – never give up

Have fun – communicate that fun to others
COMMUNICATION STRATEGIES

Accept opposing views (agree to disagree)

Communicate clearly (be explicit-do not assume)

Listen Completely and actively

Criticize Ideas, not people

Accept criticism, use it constructively (extra effort to solicit ideas)

Share your ideas and opinions

Invite everyone to participate

Stay on the subject

Thank people

Leave disagreements in (or out of) the room.
When we have a problem at work, how do we approach it?
THE 9 COMMANDMENTS FOR BUILDING A STRONG TEAM

Establish a team vision

Build trust with others

Believe in your own self worth

Help each other be right rather than wrong

Help each other win – take pride in each other’s accomplishments

Speak positively about each other and about your organization at every opportunity

Do everything with enthusiasm – it is contagious

Believe in what you are doing – never give up

Have fun – communicate that fun to others
To determine the primary cause of our problems we need to:
1. Determine what happened
2. Determine why it happened
3. Figure out what to do to reduce the likelihood that it will happen again
What are some of the common problems we all deal with at site on a daily basis?
Problem solving Process
Step 1:
Define the Problem
- What Do you see happening?
Step 2:
Collect Data
- What proof do you have that the problem exists?
-How long has the problem existed?
-What is the impact of this problem?
Step 3:
Identify Possible Causal Factors
-What events lead to the problem?
-What conditions allow the problem to occur?
Step 4:
Identify the Root Cause
-What is the real reason the problem occurred?
Step 5
Recommend and Implement Solutions
-What can you do to prevent the problem from happening again?
-How will the solution be implemented?
-Who will be resposible for it?
Summary:
-Teamwork ensures that a job gets done and that it gets done efficiently.
-Avoid any action that might sabotage the team.
-Keep in mind that effective team membership depends on honest, open communication.
-Communication is key
- Solve your problems now before they become bigger issues.
THANK YOU!!!
Full transcript