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Transcript of EXTERNSHIP ORIENTATION
Medical Assisting Department Chair
Dr. David Chicoine
TIME TO SHINE
Be the professional you have been trained to be!
BENEFITS OF EXTERNSHIP
Practice your skills
Learn new skills
Letter of Recommendation
Possible job offer
WHAT DO MA'S WEAR AND BRING
Clean and Pressed Scrubs-
Closed toe shoes- ask if sneakers are ok
Watch with a second hand
Kaplan Student ID Badge
Notepad and pen
Students have been removed from their externship sites in the past due to lack of professionalism.
Don't find yourself in these situations!!!
THE EXTERNSHIP EXPERIENCE
COMMUNICATE CLEARLY AND UNDERSTAND THE SITE MANAGER'S EXPECTATIONS!
Student was dismissed for not showing up.
There was confusion and mis-communication about the schedule resulting in the student not being there when expected!
PAY CLOSE ATTENTION TO DETAILS AND FOLLOW POLICIES
Student was dismissed for endangering staff and self due to improper disposal of sharps resulting in a staff person getting a needle stick.
Student was dismissed for not following cell phone rules of the practice. Know and follow the rules of the practice. Turn OFF Your CELL PHONE DURING YOUR SHIFT!!!!
SHOW INTEREST AND ENTHUSIASM IN ALL ASPECTS OF THE JOB!!!!!
Student was dismissed due to poor attitude when asked to do things they did not care to do.
Be engaged, pro-active, look for things to do -
Do not wait to be told to do something!
USE PROFESSIONAL LANGUAGE AT ALL TIMES
Student was dismissed for not being respectful of cultural sensitivities and using inappropriate language.
Student was dismissed for not being cognizant of professional presentation and understanding its impression on others.
Student was dismissed for not being able to work well in a team and accept constructive criticism.
BE ON TIME AND RELIABLE
Student was dismissed for repeatedly arriving late or calling in sick.
Create a plan on how to address challenges (car troubles, sick children, snowdays, etc) that may arise during your externship.
Student was dismissed because they did not follow the required hygiene and cleanliness needed in a medical setting.
Do not arrive smelling of smoke. Be sure to wear freshly washed and pressed clothes. Be sure to pull long hair back and brush your teeth often.
TOP 10 THINGS TO DO
Be Professional and Presentable
Be Engaged and Enthusiastic
Be a Good Listener
Do Not get behind in your hours
Bring Concerns to our Attention
Make It Work!!!!!!
Extenship Site Confirmation
Site Supervisor Instructions
2 Evaluations (One for site & one for you - track everything and document
Externship Feedback Questionnaire
Time Sheet Overview
Academic Weeks vs.Calendar weeks
An Excel doc within a Word Doc
Turn in even if Zero hours-with your signature
Needs 2 signatures - yours and site manager
Copies - keep one for yourself
160 hours for Medical Assisting
160 hours for Medical Office Management
10 WEEKS OF LEARNING
Think of it as a 10 week job interview- your skills and confidence will grow and you'll learn about yourself.
Week 1 is not like week 5
"trust grows, responsibilities grow"
Do an AWESOME JOB! Be SPECTACULAR!
Tough it out, Get a Letter of Recommendation
and the end goal - a possible JOB OFFER!!!!
SUPPORT IS AVAILABLE
How to ask for help!
GOOD LUCK ON YOUR EXTERNSHIP!
If you have questions or concerns about externship expectations and want to speak with someone contact:
Monica Botti: Externship Administrator
213-2511 or MBotti@kaplan.edu