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Transcript of Matrix
Tommaso Francesco Piccinno
Turning Variability into Emergent Safety:
to Weak Signals
DiSFor, University of Genova, Italy
Which kind of event are we coping with?
Who has to respond to this event?
Resilience is the ability of providing strong responses to weak signals
Weick and Sutcliffe, 2001
Verify and adapt procedures
High cognitive demand
Problem solving Improvisation
Group problem solving
Adaptation of rule, task and practices
Verify new procedures
Managing intractable information
Creation of new procedures
(physical, normative, technological)
Adapt procedures and barriers
Receive feedbacks about
Responding to all the signals
Save energy and resources
Which are the right signals to respond to?
Who has to respond ?
Let individual and group to manage autonomally with the problem
Manage the problem at organization level
How to enhance a resilient culture in Italian enterprices?
Resilience Engineering principles