Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

Make your likes visible on Facebook?

Connect your Facebook account to Prezi and let your likes appear on your timeline.
You can change this under Settings & Account at any time.

No, thanks

Retention Training- Overview

An overview of Bluehost Retention Training Philosophy and relevant information for a new representatives..
by

Brian Brown

on 11 September 2013

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of Retention Training- Overview

Group Coaching
Training Supervisor
Principle Review
Individual Shadowing
Completing all tasks on your own with the expectation you will ask questions and receive individual help from Supervisors, Team Leads, and other Retention Consultants.
Individual Study Time
Independance
Other Retention Consultants
Sales consulting approach
Retention consulting approach
Using the Control Panel Manager (live with clients)
Job tasks (live with clients)
Group Instruction
Training Supervisor
Tech Review
Sales Consultation
Retention Consultation
Department Policies / Expectations
Best Practices
Group Practice
Training Supervisor
Sales consulting approach
Retention consulting approach
Using the Control Panel Manager
Job Tasks
Individual Shadowing
Other Retention Consultants
Sales consulting approach
Retention consulting approach
Using the Control Panel Manager (live with clients)
Job tasks (live with clients)
Retention Training
Introduction
Technical Background
Retention Consultant
Recommend
Renew
Retain
Basic Technical Overview
(Company Group)
WEEK 1
WEEK 2
WEEK 3
Retention Consultant Approach
(Department Group)
Retention Tasks
(Individual Coaching)
Learning
it.
Purpose
Application
Impact
Internalizing
it.
Consultation
Q
to client
Q
to client
Q
to client
Q
to client
Q
to client
Q
to client
Q
to client
Q
to client
Q
from client
Q
from client
Q
from client
A
impact discussion
A
impact discussion
A
impact discussion
Full transcript