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Refusal Skills

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nurul adila

on 6 June 2012

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Transcript of Refusal Skills

Introduction Oneself-Lecturer Content Refusal Skills (cc) photo by Metro Centric on Flickr (cc) photo by Franco Folini on Flickr (cc) photo by jimmyharris on Flickr (cc) photo by Metro Centric on Flickr 1) The act or an instance of refusing.
2) The opportunity or right to accept or reject something before it is offered elsewhere.

A refusal is a negative response to an offer, request, invitation and suggestion.

In this case, 'oneself' referred to teenagers and young adults. Video Your lecturer asked for your favor to book the computer laboratory for the class tomorrow. However, you were in a rush to get to another class. Situation Tips
Maybe you have something else to do that will interfere. Or you have to be somewhere at a specific time. But say it and stick to it.

Always make it a point to offer an alternate contact so the person doesn’t end up in a dead end. This way you help steer the person in the right place. ... small “Sorry, Prof. I have next class and I am late. Can I get another student to help you?” State Why Give Alternative SKBE 2073
Multimedia English
Dr. Zaini Amir Nurul Adila Bt Hamdan (A133634)
Noor Shadjihar Bt Mohd Jasmani (A133753) Prepared by: Oneself-Classmate Oneself-Friend Oneself-Family Your course mate would like to borrow your Multimedia English textbook in the middle of the class but you also need to use it. Situation “No, I can’t give it to you because I need to make a discussion and revision at the moment.” A friend of yours would like to interview you for the college monthly bulletin but you refused to do it. Situation Friend: Would you mind being interviewed for the college bulletin?

You: I don’t think I would want to do that.

Friend: It will only take a few minutes.

You: No, maybe next time? *smile* Your mother called you for dinner. However, you do not feel like eating. Situation “Umm.. It’s okay. I’ll eat later.” Tips
Say “no”; sometimes it’s just that easy.

Let the person know it’s not a good time as you are in the middle of something. Be Direct State The Truth Tips
Continue to repeat your response. Just because someone asks more than once, that does not mean you have to cave.

In some situations, just saying no without a lot of arguing and explaining is the best response. Repeat Yourself If Necessary Just Say No, Plainly and Firmly Tips
Use suitable words with a respectful tone.

Make a note to attend to the matter. Politely Refuse Future Acceptance Video Video Video Thank you

Yeah, we know we are awesome... Quiz

Which of the following is a refusal skill?

A) Smile

B) Say yes

C) Make an excuse Question 1 Question 2 Which strategy would work the best in any
situation where you need to use refusal skills?

A) Comply

B) Say no in a firm voice and walk away

C) Give into pressure http://www.google.com/imgres?hl=en&gbv=2&sig=105732257271598877581&biw=1366&bih=633&tbm=isch&tbnid=BetuEtPKwKd5lM:&imgrefurl=http://www.funnyjunk.com/comment/anonymous/content/3223419/-5/1/parent_id/20/5&docid=qqoKGLmKBMMc-M&imgurl=http://static.fjcdn.com/comments/Here%252Bs%252Bthe%252Bblack%252BI%252Bll%252Bmake%252Bthe%252Bquot%252BFlag%252Ball%252Bthe%252Bposts%252Bquot%252B_e3eca75e0b637d4f19b1257bbf148b1a.jpg&w=500&h=355&ei=3GCtT4CQB4jqrAfX4qDqAw&zoom=1&iact=hc&vpx=635&vpy=151&dur=971&hovh=189&hovw=267&tx=133&ty=101&page=1&tbnh=108&tbnw=152&start=0&ndsp=21&ved=1t:429,r:3,s:0,i:78 http://www.google.com/imgres?imgurl=http://i3.kym-cdn.com/photos/images/original/000/176/696/allthethings2.PNG&imgrefurl=http://knowyourmeme.com/photos/176696-x-all-the-y&usg=__ikmyRQ2GKArSZ6onggZNxvKOVRk=&h=600&w=800&sz=20&hl=en&start=0&sig2=OKYp8bTWKqCnM_V_HNLIrg&zoom=1&tbnid=lN9XAt1p7H_zyM:&tbnh=123&tbnw=164&ei=jWOtT5HuA4TyrQfiwvj6Aw&itbs=1&iact=hc&vpx=121&vpy=311&dur=317&hovh=194&hovw=259&tx=153&ty=138&sig=105732257271598877581&page=1&ndsp=18&ved=1t:429,r:6,s:0,i:93 http://www.google.com/imgres?hl=en&gbv=2&sig=105732257271598877581&biw=1366&bih=633&tbm=isch&tbnid=BetuEtPKwKd5lM:&imgrefurl=http://www.funnyjunk.com/comment/anonymous/content/3223419/-5/1/parent_id/20/5&docid=qqoKGLmKBMMc-M&imgurl=http://static.fjcdn.com/comments/Here%252Bs%252Bthe%252Bblack%252BI%252Bll%252Bmake%252Bthe%252Bquot%252BFlag%252Ball%252Bthe%252Bposts%252Bquot%252B_e3eca75e0b637d4f19b1257bbf148b1a.jpg&w=500&h=355&ei=3GCtT4CQB4jqrAfX4qDqAw&zoom=1&iact=hc&vpx=635&vpy=151&dur=971&hovh=189&hovw=267&tx=133&ty=101&page=1&tbnh=108&tbnw=152&start=0&ndsp=21&ved=1t:429,r:3,s:0,i:78 http://www.google.com/imgres?imgurl=http://i3.kym-cdn.com/photos/images/original/000/176/696/allthethings2.PNG&imgrefurl=http://knowyourmeme.com/photos/176696-x-all-the-y&usg=__ikmyRQ2GKArSZ6onggZNxvKOVRk=&h=600&w=800&sz=20&hl=en&start=0&sig2=Y8R8ymnn2f5ZAwT7gfAmMw&zoom=1&tbnid=lN9XAt1p7H_zyM:&tbnh=123&tbnw=164&ei=xWitT6DvF4XprQeysIDgAw&itbs=1&iact=hc&vpx=121&vpy=311&dur=907&hovh=194&hovw=259&tx=144&ty=95&sig=105732257271598877581&page=1&ndsp=18&ved=1t:429,r:6,s:0,i:93 http://www.google.com/imgres?imgurl=http://i3.kym-cdn.com/photos/images/original/000/176/696/allthethings2.PNG&imgrefurl=http://knowyourmeme.com/photos/176696-x-all-the-y&usg=__ikmyRQ2GKArSZ6onggZNxvKOVRk=&h=600&w=800&sz=20&hl=en&start=0&sig2=92Yga8qF3aiw_bg0tmyG_Q&zoom=1&tbnid=lN9XAt1p7H_zyM:&tbnh=123&tbnw=164&ei=iWytT7DMJpCsrAfH5ZjxAw&itbs=1&iact=hc&vpx=125&vpy=186&dur=340&hovh=153&hovw=204&tx=153&ty=103&sig=105732257271598877581&page=1&ndsp=18&ved=1t:429,r:0,s:0,i:80 http://www.google.com/imgres?imgurl=http://i3.kym-cdn.com/photos/images/original/000/176/696/allthethings2.PNG&imgrefurl=http://knowyourmeme.com/photos/176696-x-all-the-y&usg=__ikmyRQ2GKArSZ6onggZNxvKOVRk=&h=600&w=800&sz=20&hl=en&start=0&sig2=92Yga8qF3aiw_bg0tmyG_Q&zoom=1&tbnid=lN9XAt1p7H_zyM:&tbnh=123&tbnw=164&ei=iWytT7DMJpCsrAfH5ZjxAw&itbs=1&iact=hc&vpx=117&vpy=178&dur=119&hovh=194&hovw=259&tx=74&ty=79&sig=105732257271598877581&page=1&ndsp=18&ved=1t:429,r:0,s:0,i:80 References Videos Tips acknowledgement 1) http://www.prezi.com/ 1) Twilight
2) Juno
3) Glee S03E15
4) Glee S03E15 Pictures 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 21 20 22 24 23 2) http://www.thefreedictionary
.com 5)http://zenhabits.net/say-no/ 2)http://wiki.answers.com/Q/What_are_5_refusal_strategies 6)http://www.oprah.com/spirit/How-to-Say-No-Social-Etiquette_2 3)http://rwd1.needham.k12.ma.us/wellness/documents/curriculum/6.3CommRefusalJan2012.pdf 7)http://www.oprah.com/omagazine/How-to-Say-No-to-Your-Friends-and-Family-Social-Etiquette 4)http://stress.about.com/od/settingboundaries/ht/say_no/htm 1) http://www.cha.nshealth.ca/addiction/forYouthRefusalSkills.asp 1)http://www.lovespeaks.net/images/no-cheating-cartoon-games1.jpg 3)http://clean.alltheragefaces.com/img/faces/large/happy-oh-stop-it-you-l.png 2)http://museumkranenburgh.nl/images/i-love-you-this-much-gif-tumblr-i13.gif
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