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Chapter 2 Groups As Systems
Chapter 5 Roles And Leadership In Groups
Chapter 4
Support Response
Collaborating
False Dichotomy
Confirmation Bias
Shift Response
Role
System
Ambushing
Power over
Power to
Power from
Synergy
Role Reversal
Adaptability
Avoiding
Leadership
Example of a leader: The Criminal.
Chapter 10
Chapter 6
Chapter 8
Chapter 3: Stages of Group Development
Styles of Conflict Management
Dogmatism
Four Dimensions of Empowerment
Nonverbal Communication
Communication as Transaction
Forming
Storming
Majority Rule:
A numerical majority of an
organized group holds
the power to make
decisions for all the
members of that group.
Group Potency
Meaningfulness
Autonomy
Impact
A dogmatic individual exhibits closed mindedness
and rigid thinking
Compromising
Accommodating
Norming
Performing
Competing