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Lean Six Sigma in the Laboratory
Transcript of Lean Six Sigma in the Laboratory
Presented by Courtney McClellan MSN, RN
Transfusion Safety Specialist
// PROCESS IMPROVEMENT IN THE LABORATORY
CUSTOMIZE THE LAYOUT AND ADD YOUR OWN CONTENT
Measure the process to determine current performance; quantify the problem
the purpose is to clearly articulate the business problem, goal, potential resources, project scope and high-level timeline.
Analyze and determine the root causes of the defect
To improve the process by eliminating defects
CREATE YOUR OWN CONCEPTS
Learn the phases by solving a real issue...
What is Six Sigma?
A disciplined, data-driven approach and methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest specification limit) in any process – from manufacturing to transactional and from product to service.
What is Lean?
The goal of Six Sigma....
Decrease variability and shift the mean
**The thirty second elevator speech
Control future process performance; to sustain the gains
We are a mission driven organization.
Our mission is to improve the health
of children through the provision of high-quality, coordinated programs of Patient Care, Advocacy, Education and Research.
Children's Hospital Colorado will be the leader in providing the best healthcare outcomes for children. We will be the driving force, in partnership with others, in providing children and their families with an integrated pediatric healthcare delivery system.
We will be a national leader in pediatric research and education.
Failure Mode Event Analysis
Design of Experiments
Process Sigma Calculation
Cost Savings Calculations
Time Series/Run Chart
Cause and Effect/Fishbone
Process Map Review
What tools to use?
Data Collection Plan
Process Sigma Calculation
Voice of the Customer
D M A I C
CHARTER or PDSA
Drill Down Process
What is the difference?
Overall philosophy for continuous improvement which is based on the Toyota Business System
Delivering value in the eyes of the customer through efforts of eliminating waste
A mindset and strategy to implement to help businesses achieve overall objectives
Methodology developed by Motorola
Statistical methodology for improvement, focusing on eliminating variation
Project based and top down approach
Compliments and enhances Lean Methodology
Data Analysis of Arrival Times
A management system that emphasizes creating value for customers, continuous improvement and eliminating waste as a sustainable integration.
Wastage by Location
Waste by Shift
Waste by Weight Category
Waste by Trauma vs. Non-Trauma
Waste by Appropriateness
Wastage by Product Type