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The Social Network

Amazon
by

nizar cher

on 3 November 2014

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Transcript of The Social Network

Overview
Jeff Bezos, Founder & Current CEO and Former Wall Street Executive

Launched in 1994 in Bezos' garage in Bellevue, Washington

Originally known for selling books

Ranked 35 in the Fortune 500

Mission: “to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices,”

Conglomerate


The 411 on Amazon
Amazon Products & Services
Amazon Branded Companies
Social Network
MBA500A Team 1
Nizar Cherkaoui, Charles Doria,
Nicholas Lachman & Lorraine Zaccardo

Brands Owned by Amazon
The Amazon Social Network
http://www.labnol.org/tech/amazon-owed-companies/19605/

http://fortune.com/company/amzn/

http://www.amazon.com/Careers-Homepage/b?ie=UTF8&node=239364011

http://www.socialstrategi.com/spotlight-jeff-bezos/

http://www.minyanville.com/sectors/technology/articles/amazon-amazon-stock-amazon-earnings-amazon/4/25/2014/id/54732

http://services.amazon.com

http://aws.amazon.com/about-aws/

http://www.cnbc.com/id/101327853#

http://www.sec.gov/Archives/edgar/data/1018724/000119312512032846/d269317d10k.htm#tx269317_2

http://finance.yahoo.com/q?s=AMZN

http://www.minyanville.com/sectors/technology/articles/AMZN-AAPL-WMT-GOOG-MSFT-Amazon/10/10/2013/id/52177#ixzz3DO8Hm6So

http://www.cnbc.com/id/101641336#.

http://www.minyanville.com/sectors/technology/articles/AMZN-AAPL-WMT-GOOG-MSFT-Amazon/10/10/2013/id/52177#ixzz3DO9QDfUF

http://www.amazon.com/Values-Careers-Homepage/b?node=239365011

http://www.amazon.jobs/jobs/199542/software-development-engineer-social-media-applications

http://www.geekwire.com/2013/amazon-reports-109800-employees-passing-microsoft/

http://www.glassdoor.com/Reviews/Employee-Review-Amazon-com-RVW377936.htm

http://fortune.com/2012/11/16/amazons-jeff-bezos-the-ultimate-disrupter/

References
Job Types Available
Over 100k employees worldwide

Array of fields such as administrative, legal, medical, delivery, warehouse, business oriented, IT, etc.

Increase in jobs focusing on social media - over 1,400 job posted

Social Media jobs within Amazon require specific experience

New feature that allows shoppers to add products they discover on Twitter to their Amazon shopping carts.

Customers Who Viewed This Item Also Viewed...
Required Skills
Software Development Engineer, Social Media Applications
A Bachelor’s degree in Computer Science
4+ years experience in C++ and/or Java
Experience designing, building, and deploying large-scale software systems
Proficiency using modern web development technologies and techniques
Experience communicating with both technical and business audiences &
Ability to work in a fast-paced and agile development environment

Senior Product Manager, Social Media
Basic Qualifications
· An extensive background (7+ years) in product management and a record of successful product delivery.
· Experience working with engineering teams to define, scope and prioritize product requirements.
· Strong writing and analytical skills
· Bachelor’s degree in Business, Marketing, or related field required

Preferred Qualifications
· Social Media/Networking experience.
· Experience working with Social Networks (for example Instagram, Facebook, Twitter, etc.)
· Experience working in the area of online marketing, or online business development
· Experience partnering with retail.
· An MBA is preferred
· Strong oral and written communication skills

Company Culture - 14 Leadership Principals
1. Customer Obsession – Employee decisions start with the customer and work backwards

2. Ownership – Employees act on behalf of the entire company

3. Invent and Simplify – They want their employees to be creative

4. Are Right, A Lot – Leaders have strong business judgment and good instincts

5. Hire and Develop the Best – They want their staff to develop their employees and take seriously their role in coaching others

6. Insist on the Highest Standards – The Company is continually raising the bar and driving their teams to deliver high quality products and services

7. Think Big –They think differently and look around corners for ways to serve customers
8. Bias for Action – They value calculated risk taking

9. Frugality – They do not spend money on things that don’t matter to customers

10. Vocally Self Critical – Their employees benchmark themselves and their teams against the best

11. Earn Trust of Others – leaders are willing to examine their strongest convictions with humility

12. Dive Deep - No task is beneath an employee

13. Have Backbone; Disagree and Commit – They want their employees to challenge decisions when they disagree

14. Deliver – They don’t expect their teams to just settle, they expect them to go above and beyond.

Acquisitions
Other
Amazon Sources of Revenue
Nasdaq Global Select Market
Risk Factors
Amazon Long-Term Outlook
Amazon Revenue Breakdown
Corporate Credit Rating
S&P AA- stable
Leading market position
Globally well recognized brand name
Prudent financial risk management
Highly efficient retailing superpower
Amazon Financial Situation
Amazon’s Competitive Advantage
Partnership with HBO
Paid for Digital Rights - not including Game of Thrones or Sex & the City
First & only place to stream HBO shows without an HBO cable subscription
Amazon Fire
Faster Fulfillment by Amazon
Twitch Aquisition for $1 Billion

How successfully will they be able to do this?
Convenience
True customer feedback and ratings
Competitive pricing
Customer service
Extensive variety
Purchase from anywhere in the world

Investors
Big range of products and services
B2B & B2C
Everything from E-Commerence to Web Services
Many divisions to help fund other divisions
What's Next for Amazon
Has the resources needed to launch the endeavor
Loyal global customers
Proper Infrastructure
Why would a customer choose to purchase products from this company rather than others?
Questions ?
Is the culture problematic or successful?
Customer Obsession
Frugality
Have Backbone
Retention Rate
Even Wal-Mart which is a notoriously bad place to work, has a median 3.3-year tenure, or four years at Microsoft, or 6.4 at IBM

Are there any opportunities for career growth?
Challenge to adjust with strict adherence of 14 principals
Compensation is average
Amazon is built to be Darwinist

Would you work for this company?
Lorraine:
Yes, I would. I have experience working at "dot-com" companies. I thrive in that environment. There are great opportunities and growth within my specialty - digital marketing.

Charles:
I personally wouldn’t. It is more demanding than what I am looking for in a job and career.

Nick:
I would not be interested since its not my field of study. Also, this is not the type of corporate culture I would want to be apart of.

Nizar:
Absolutely!
The 411 on Amazon
- Lorraine

The Loyal Amazon User
- Nicholas

It's Worth the Investment
- Nizar

Why not work for Amazon?
- Charles
Every Product from A to Z
New & Refurbished Goods
Amazon Web Services
Amazon Services
Amazon Smile
Amazon Local
Amazon Fresh
Amazon Publishing
Highly volatile Stock Prices
Intense Competition
Online Retail is only 10% of the US Retail Market
Possibility of dominating the emerging V-Commerce Market
Heavy investment in research and development
Fiscal Year Ending December 31, 2013
Amazon Historical Revenue
20%
22%
22%
27%
40%
40%
Revenue Growth
Electronics & General Merchandise
Online sales
Kindle Family
Third Party Sellers
Media and Content
AWS, Fulfillment, Publishing, Digital Content Subscriptions
Amazon Prime
Marketing and promotional services
Amazon Historical Income & Cash Flow
Nizar Cherkaoui
www.facebook.com/nizar.cher.96

Charles Doria
cdoria1@gaels.iona.edu

Nicholas Lachman
nlachman1@iona.edu

Lorraine Zaccardo
www.linkedin.com/in/lzaccardonyc/
Full transcript