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Gamification in Project Management

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Michael Boyle

on 5 September 2015

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Transcript of Gamification in Project Management

- Explain gamification
- Describe how gamification can be used to unveil cultural differences and enhance awareness in projects
- List elements that could be used in such an approach
– lots of polls and feedback
About us
Do we control our environment or are we controlled by it?

Scenario Examples
- Schedule delays within an internal environment with external control personnel
- Risk Management in an external control environment
Internal vs. external control
Do we do things one at a time or several things at once?

Scenario Examples
- Status reports in both environments
- Sequential PM in a synchronic environment
Sequential vs. synchronic
Do we have to prove ourselves to receive status or is it given to us?

Scenario Examples
- Young PM in an ascription environment
- Scheduling managed in an achievement environment
Achievement vs. ascription
How separate we keep our private and working lives
Scenario Examples
-Diffuse PM runs a project in a specific environment
-Communication plan in both environments
Specific vs. diffuse
What is more important, rules or relationships?

Scenario Examples
- Procurement of services in a particularist country
- Communication management in a universalist country
Universalism vs.
Assign categories to country ‚players‘ based on dominance

Allow for individual modification to properly mirror the actual situation to be simulated
Define all possible personality traits per category

Create categories as groups with the personality traits as parameters within the groups

Establish category levels of dominance
Personality Traits
Can pinpoint on results
-Individual instance
-Statistical tendencies
One or many projects
- Recreate PM situations
- Specific to the project constellation (including nationalities)

Can be played anytime/multiple times

Can create a competition if desired
Why apply Gamification
in PM?
According to a 2011 Gartner Research Report it is estimated that by 2015, more than 50 percent of organizations that manage innovation processes will gamify those processes.
is the use of game-thinking and game mechanics in non-game contexts in order to engage users and solve problems.

Gamification is used in applications and processes to improve user engagement, ROI, data quality, timeliness, and learning
Project Manager with a sequential style

Mixture of universalist and particular project team members

Project to merge an incubator company into an Eiffel Tower organization
Corporate Culture
role- oriented

Scenario Examples

Change management with a synchronic PM

Communication management with an emotional project team

Project within an ascription environment
Corporate Culture
Eiffel Tower
power- oriented

Scenario Examples
- Project within an achievement environment
- Authority of a PMO
Conflict resolution
Corporate Culture - Family
Do we display our emotions?
Scenario Examples
- Cost management in both a neutral and emotional environment
- Neutral PM arranges project team in an emotional environment
Neutral vs. emotional
*Do we function in a group or as individuals?

*Scenario Examples
-Quality control in a collectivist environment
-Scope change management in an individualist environment
Individualism vs. collectivism (communitarianism)
Originally published 1997
Seen as being one of the seminal books on cultural diversity
Over 50,000 copies of the first edition sold
Riding the Waves of Culture

Charles Hampden-Turner (Author)
Fons Trompenaars (Author)
Define project members
Define member attributes
Define topic
Are you transmitting or receiving?
Define corporate culture
Play…and observe
Use Case
Human Resources
Communication Management
Risk Management
Procurement Management
Integration Management
Scope Management
Time Management
Cost Management
Quality Management
PMBOK Themes
Can be played as a stand-alone or in participation with others

Allows for role playing within the game

Must be multilingual
Use the basic principles from the book „Riding the Waves of Culture“ for the behavior basics

Game to be configured on a country/task level

Allow for multiple simulations – measure results from a change in behavior
Game Requirements
Project management within a particularist environment

Mixture of sequential and synchronic project team members

Project within an ascription environment
Corporate Culture
Guided Missle
as a tool to promote cultural understanding in projects

We can definitely help you do things right and get them done. We can also show you how to how to fix a specific problem; however, where we really shine is telling you the underlying principles and framewors to help you succeed in this complex world.
Can you resist the temptation to empower yourself with new knowledge and practical experiences, so that you can shine at work?
Full transcript