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HBO-Organizational Behavior and Management
Transcript of HBO-Organizational Behavior and Management
Images from Shutterstock.com What is Organizational Behavior? - is the study of individuals and their behavior within the context of the organization in a workplace setting. It is an interdisciplinary field that includes sociology, psychology, communication and management. Why Study Organizational Behavior? CHAPTER ONE : ORGANIZATIONAL BEHAVIOR
AND MANAGEMENT What is Organization? - It is important to understand organizational behavior in order to understand the way people behave in organizations. People behave differently in groups to the way they do when they are alone. We also try to predict behavior based on study. Being able to predict how someone will act gives us comfort and makes us feel safer. Some people wish to control the behavior of others based on their predictions, this is considered unacceptable to do in most organizations. The subject aims to explain organizations such as: Power structures, culture, leadership, group conflict, and the economy. Uses of Organizational Behavior Theories and Concepts -a social unit of people that is structured and managed to meet a need or to pursue collective goals. All organizations have a management structure that determines relationships between the different activities and the members, and subdivides and assigns roles, responsibilities, and authority to carry out different tasks. Organizations are open systems--they affect and are affected by their environment. By: Aldwin V. Alquitran "Organizational behavior is concerned with the study of what people do in an organization and how their behavior affect the performance of the organizations." The government is an example of a power structure that can be studied. Elected leaders behave in a way that encourages the public to idealize them. Most have a completely different persona when dealing with public. This even differs to the way they behave when dealing with other politicians. Leadership in companies and similar organizations can be observed using theories of organizational behavior. What is Behavior? - A response of an individual or group to an action, environment, person, or stimulus. OB provides a set of tool like concepts and theories that were studied by experts and behaviorists to help people understand, analyze and describe what is happening in the organization and why. also, OB makes people understand why employees are satisfied or unsatisfied about their jobs, why workers produce good jobs while others do a poor job,why some employees stay with one organization for many years but others leave in just a few months.
-An individual who is in charge of a certain group of tasks, or a certain subset of a company. A manager often has a staff of people who report to him or her. 1) Provides knowledge in theories and concepts about behavior of people. 2) Provides techniques to improve and even change behavior in order that individuals, group and organization can better accomplish their goals and objectives What is a Manager? "Mangerial Roles"
According to Henry Mintzberg The Field of Organizational Behavior: Past and Present "All individuals who wants to work in a large or small, public or private organization should study human behavior" However, Historical perspective of the study of peple at work is needed to understand OB...
Historical perspective will help sharpen one's vision of the present not the past. Important stages of the evolution of understanding people in organization:
1. The human relation movement
2. Total quality management
3. The contingency approach Classical Organizational Theory There is “one best way” to perform a task Classical organizational theory espouses two perspectives:
Scientific management – focusing on the management of work and workers
Administrative management - addressing issues concerning how overall organization should be structured Major contributors to the Classical Organizational Theory:
Scientific Management:Frederick Taylor
Luther Halsey Gulick
Max Weber Bureaucracy
By: Max Weber In the 1930s Max Weber, a German sociologist, wrote a rationale that described the bureaucratic form as being the ideal way of organizing government agencies.
Max Weber's principles spread throughout both public and private sectors. Even though Weber's writings have been widely discredited, the bureaucratic form lives on.
Weber noted six major principles. 1. A formal hierarchical structure
-Each level controls the level below and is controlled by the level above. A formal hierarchy is the basis of central planning and centralized decision making.
2. Management by rules
-Controlling by rules allows decisions made at high levels to be executed consistently by all lower levels.
3. Organization by functional specialty
-Work is to be done by specialists, and people are organized into units based on the type of work they do or skills they have. 4. An "up-focused" or "in-focused" mission
-If the mission is described as "up-focused," then the organization's purpose is to serve the stockholders, the board, or whatever agency empowered it. If the mission is to serve the organization itself, and those within it, e.g., to produce high profits, to gain market share, or to produce a cash stream, then the mission is described as "in-focused."
5. Purposely impersonal
-The idea is to treat all employees equally and customers equally, and not be influenced by individual differences.
6. Employment based on technical qualifications THANK YOU