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Hotel Training

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by

Ashley Lax

on 7 October 2014

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Transcript of Hotel Training

Daily cleaning of rooms
Hotel
Daycare
Walk Through
Room label
Guest communication log
Feeding
Medications
Water
Private Guests
Hotel Groups Only
Rooms and set up
Patios
Room Upgrades
Health Checks
Guest Illness/Injury
Manager on Call
Follow Up Phone Calls
Weekly Tasks
Cleaning
Guest Wellness
Social Guests
Social Categories
Meal Times
Daily Tasks
Check In/Out Times
Arrivals
Belongings
Accommodations
All The Extras

Night Manager Tasks
"Top Dog Upgrades"
Seasonal Specials
Activities
Bubble baths
Email Updates
Treats
Departures
Hotel Report Cards
Let's Talk
Updates for clients during stay
Incident Reports
Hotel Pack Leader Communications
Guest Health
Lead Parent Communication
Potty Breaks
QUESTIONS?
Full transcript