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Manual to Managed

Using the Web 2.0 tools of today and getting them to work with other tools (embedability)
by

Dave Eveland

on 20 July 2011

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Transcript of Manual to Managed

Manual to Managed Automating user creation and
management with GAS Dave Eveland - Presenting Dusting off... Moving away from Blackboard 2002 Investment
Implementation
Cost
Learning Curve "Blackboard’s continued growth and the expanding public profile was driven by acquisitions. In March 2000, Blackboard Inc. acquired the Richmond-base competitor MadDuck
Technologies. In January 2001, Blackboard purchased CampusWide Access Solutions Inc. from AT&T
and CEI SpecialTeams from iCollege Inc. In 2002, another online learning competitor, Promethius,
was purchased from George Washington University, and then in 2003, the assets of the transaction
system company, SA Cash, were acquired." "Finally, Blackboard released plans to raise up to $75 million in an initial stock offering and went public in June 2004. Since then, Blackboard Inc. merged with the rival e-learning software company WebCT and together it is estimated they control up to 80 percent of the academic course management system market in North America." Credit: Bradford, Porciello, Balkon and Brackus
http://www.uupinfo.org/research/working/bradford.pdf "According to the American Council on Education, costs associated with higher educational telecommunications this past year are estimated to be $7 billion dollars, a 35 percent increase from the prior year. These costs primarily reflect prices charged by outside internet service providers and course management system providers like Blackboard. According to Blackboard executives, costs for their network environment products, including Blackboard Learning System, may start low but as subscribers integrate more functions into Blackboard, subscription licenses may
be $200,000 to $400,000-a-year."

Credit: Olsen F (2001) Getting ready for a new generation of course-management systems. Chronicle
of Higher Education 48(17):25-28. "As the world of learning becomes flatter, more
and perhaps better options, such as open-source learning management systems, are becoming
available and these are empowering students and teachers in today’s pedagogical arena."

Credit: Bradford, Porciello, Balkon and Backus;
http://www.uupinfo.org/research/working/bradford.pdf nearly 80% Who am I talking to? Non-Sakai institution: An college or university that is not currently using Sakai
New to Sakai (LAMP) institution using the standard, CSV upload process for user creation and management Campus Connect Blackboard Student Email Network Alpha (Workstudy) May - June 2009 Investigate some of the other options
Weigh what faculty are using LMS for
How much are we paying?
Is it worth the cost?
Are there other alternatives? After considering faculty concerns expressed in the Blackboard survey and in emails and conversations, the administrative concerns about the cost of Blackboard, and the recommendation of a team of faculty members who attended a four-day Sakai workshop, it seems best to me to move toward replacing Blackboard with Sakai. Some concerns of the faculty related to moving from Blackboard were that (a) we host the program off-campus, (b) that we be able to migrate data from Blackboard in a reasonable way, (c) that the program we choose have all of the “bells and whistles,” (d) that we allow enough time for the transition, (e) that we provide training. I believe that the use of Sakai in collaboration with the ACA Learning Asset Management Project will meet these concerns. Our plan is to make Sakai available to all faculty as soon as possible and to provide for 250 total users during this year, because we know that some faculty members are already planning to implement Sakai in distance learning courses and in the traditional classroom. We will spend an entire school year (2009-2010) learning Sakai and changing over, in order to be up and running in the fall of 2010. We will provide training opportunities during the school year and help with migration and adding courses as needed. During the 2009-2010 school year both Blackboard and Sakai will be available. July 2009 Blackboard Sakai Course centric
Clunky feeling
Too many clicks
Course only repository
Cost + Up Time Instructor Centric
Fewer Clicks
Larger tool set
Lower cost
Resources tool
Comparable Up Time What next? Blackboard contract due to expire June 30, 2010

Begin pilot Sakai use in Fall 2009 Semester Jan 2009 June 2009 Blackboard Aug 2009 Jan 2010 June 2010 General Ideas
Pick a down time
Summers may not work
Overlap can be beneficial
Spring Semester (?)
Be prepared to set it up and follow through Growing Pains August 2009 Started out with 3 courses
83 students
3 professors Pilot Program Issues Many questions
Manual management
Credentials questions
Confusion with Blackboard Growing Pains August 2009 Provided Training Materials
Hold training sessions
Created a project as repository
Seek feedback from pilot faculty
Provided a full adoption plan
Investigated user management alternative Asking, Sharing, Learning How do I log in? August September October November December Where's the gradebook? Do I have to use the Assignments tool? What do the students see? What's my user id? How do I get access? What's my password? How do I get my password? My name just changed, how does that affect my access? Is Sakai just another name for Blackboard? Which password do I use? Will this change affect me? Resource Diversity Creation of User Accounts Managing 80 users
Potential of 250
Credential desparity
Gnarley Authentication System
Ease of management via AD Tying into Active Directory Internal Database
Populates our Active Directory (LDAP)
Email account (user@jbc.edu)
Immediately grants access
Notify student/faculty of credentials Pre- GAS Credentials internal to Sakai Sakai > Sakai Access Credentials hosted on our Campus Sakai > AD > Sakai > Sakai Access Post-GAS + uptime with single dependency + ease of user management
network = email = Sakai Gnarley in Place January 2010 Authentication in place
Testing took about 2 to 3 weeks
One minor issue (manual accounts)
Move manual accounts content?
Remove manual account access

Still concerned about user access when JBC is not accessible. But it's far less of an issue now.
Training and Use Number of users: 80 to 250 and more
Provided training oportunities - mostly at an operational level
4 to 5 faculty training sessions a month
Some confusion over Blackboard and Sakai (dual access)
Student issues: mostly to do with Assignments tool and Turn-It-In tool service
January to May 2010 Blackboard Ends Our contract ended June 30
Much training - getting faculty content 'out' of Blackboard
Post June 30 call - "I didn't get my stuff out! What do I do?"
Surprise!
Getting more faculty on board
Continued training in the summer June 2010 Now it gets exciting.. August - December 2010 Go time
Provide continued operational training
Plan pedagogical training
Initiate student instruction as part of freshman/new student orientation
Use faculty meetings to get feedback
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