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Maslach Burnout Inventory (MBI)
Transcript of Maslach Burnout Inventory (MBI)
Fall 2012 History and Development Need for Assessment of Professional Burnout Burnout as Growing Concern
Emotional Exhaustion in Helping Professionals
Maslach Burnout Inventory: The First Psychological Assessment of Professional Burnout History and Development Maslach Burnout Inventory: First Edition Authored by: Christina Maslach, Susan Jackson
Design: 3 Subscales of Burnout:
Personal Accomplishment History and Development MBI Tests: Third Edition Authors: Christina Maslach, Susan Jackson, Michael Leiter, Wilmar Schaufeli & Richard Schwab
Third Edition: 1996
Currently Published by Mind Garden, Inc.
4 Test Forms:
AWS/ MBI Personal Report The Tests MBI-Human Services Survey Subjects: Professionals in the Human Services
High factorial validity and internal consistency even in international studies The Tests General Design
Self-reported or administered survey
7-point Likert-Scale to determine frequency of experiences/ beliefs
Emotional Exhaustion (9)
Personal Accomplishment (8) The Tests MBI-Educators Survey Subjects: Educators
Scale and Design similar to MBI-HSS
Different phrasing specific to educators and their relationships with students
High in Reliability, Validity The Tests MBI- General Survey References Leiter, M.P., & Maslach, C. (2005). A mediation model of job burnout. In Antonious, A.S., & Cooper, C.L. (Eds.), Research companion to organizational health psychology (544-564).
Leiter, M.P. & Maslach, C. (2005). Banishing Burnout: Six strategies for improving your relationship with work. San Francisco, CA: Jossey-Bass.
Maslach, C. & Leiter, M.P. (1997). The truth about burnout: How organizations cause personal stress and what to do about it. San Francisco, CA: Jossey-Bass.
Maslach, C. (2003). Job burnout: New directions in research and intervention. Current Directions in Psychological Science, 12, 189-192.
Maslach, C., & Leiter, M.P. (2008). Early predictors of job burnout and engagement. Journal of Applied Psychology, 93, 498-512.
Maslach, C., Leiter, M.P., & Schaufeli, W.B. (2009). Measuring burnout. In C.L. Cooper & S. Cartwright (Eds.), The Oxford handbook of organizational well-being (86-108). Oxford, UK: Oxford University Press. Subjects: Professionals in other fields outside of human services
Personal Efficacy (6)
Lower validity than MBI-HSS and MBI-ES What is Burnout? burnout,
a popular term for a mental or physical energy depletion after a period of chronic, unrelieved job-related stress characterized sometimes by physical illness. The person suffering from burnout may lose concern or respect for other people and often has cynical, dehumanized perceptions of people, labeling them in a derogatory manner.
Mosby's Medical Dictionary, 8th edition. From: http://medical-dictionary.thefreedictionary.com/burnout Administration of MBI Logistics Administration of MBI Scoring and Interpretation Evaluation and Considerations Citation Beckstead, J.W. (2002). Confirmatory factor analysis of the Maslach Burnout Inventory among Florida Nurses. International Journal of Nursing Studies. 39, 785-792.
Demerouti, E., Bakker, A.B., Vardakou, I. & Kantas, A. (2003). THe convergent validity of two burnout instruments: A multitrait-method analysis. European Journal of Psychological Assessment. 19(1), p. 12-23.
Hallberg, U.E., & Sverke, M. (2004). Construct validity of the maslach burnout inventory: Two swedish health care samples. European Journal of Psychological Assessment. 20(4), 320-328.
Kitaoka-Higashiguchi, K., Nakagawa, H., Mirikawa, Y., Ishizaki, M., Miura, K., Naruse, Y., Kido, T., & Higashiyama, M. (2004). Construct validity of the maslach burnout inventory- general survey. Stress and Health, 20, 255-260.
Kokkinos, C. (2005). Factor structure and psychometric properties of the maslach burnout inventory- educators survey among elementary and secondary school teachers in Cyprus. Stress and Health, 22, 25-33.
Maslach, C., Jackson, S.E., Leiter, P.M., Schaufeli, W.B. (1996). Maslach Burnout Inventory, Third Edition. Menlo Park, CA: Mind Garden, Inc.
Mind Garden, Inc. (2012). Maslach Burnout Inventory (MBI). Retrieved from http://www.mindgarden.com/products/mbi.htm
Shirom, A. & Melamed, S. (2006). A comparison of the construct validity of two burnout measures in two groups of professionals. International Journal of Stress Management. 14(2), 176-200.
Storm, K. * Rothmann, S. (2003). A psychometric analysis of the maslach burnout inventory- general survey in the South African police service. South African Journal of Psychology, 33(4), 219-226.
Vanheule, S., Rosseel, Y. & Vlerick, P. (2006). The factorial validity and measurement invariance of the maslach burnout inventory for human services. Stress and Health. 23, 87-91. Currently the best scale to measure burnout
Applicable to adults in any profession
Would limit use to 22- statement test
High validity and reliability even when used outside of U.S. Sample Questions from MBI- HSS How often:
0 1 2 3 4 5 6 Never A few times Once a A few times Once a A few times Every day
a year or month or a month week a week
less less Norms: 11,067 workers
Determined for a number of demographic groups
Normative Values (Nurses and Physicians)
Internal Consistency Estimates of Reliability (Cronbach's alphas)
PA: 0.71 License: Purchased with Test
Time: 10-15 minutes
Paper test form (50 tests/ $100)
License to administer/reproduce
Approved survey website:
Non-reproducable digital test form (50/$100)
Computer with internet access, survey website
Mind Garden Transform System
Access to Mind Garden's online MBI survey (50/$120)
Computer with internet access Sub-sections scored individually, not combined
Manual provides a table that organizes subsamples by population and cutoff scores for levels of burnout
Used for awareness and change in lifestyle/ workplace