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Knowledge Management for UNCT May 2011

Knowledge management presentation for UNDP project staff in Egypt. Concept and Teamworks - French

Iyad Abumoghli

on 23 June 2011

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Transcript of Knowledge Management for UNCT May 2011

Double click anywhere & add an idea Knowledge Sharing: The next Generation
UN Multi-Agency Strategy

Wikis (Wikia)
Podcasts (iTunes)
Digital video (YouTube)
Social networking (Friendster, LinkedIn)
Project collaboration (SharePoint)
Communities of Practice (Tomoye)
Virtual environments (Second Life)
Social bookmarking/tagging (del.icio.us)
News aggregation (Digg) UN Projects? X00,000 Project Staff Thousands of projects hundreds of similar objectives Learn from each other South-south cooperation Local to global Interagency Teamworks Collaborating by sharing knowledge will

Enable rapid business responses, and service delivery to our partners within the overall SD agenda and specific agency competencies;

Expand the ability of the UN to find experts, share insights and innovative solutions and apply UN’s knowledge;

Strengthen internal and external collaboration around emerging topics and needs;

Decrease cost, duplication, fragmentation and loss of knowledge;

Support the RC system for wider development effectiveness within the “One UN” initiative; Basics: Knowledge Management and Sharing

Identification, capture and distribution of insights and experiences is part of the regular business

Allows the right information to reach the right people at the right time

Capture Not only what the UN does to how the UN does it and how this influences future activities/decisions

KM is NOT a technology, a software, brand, a publication or a person/team UNDP KM Strategy

Output 1: Teamworks Platform

Output 2: Change Management Plan

Output 3: Multi-Agency Sharing

Output 4: KM Group establishment Why Now?
Transformational changes in the region
Economic Crisis (Changing demands and type of requests and time of response)
ODA is shrinking and shifting
Organizational Budget Cuts (Do more with less)
Results-based, trusted and experienced solutions
Upward and downward knowledge (field feeds back to global policies).
Respond to the call for One UN. What’s the idea?

Teamworks currently is a social networking and collaboration platform for UNDP, ECA, UN Energy, MDGF, and UNV
The idea: To expand Teamworks to be used by UN agencies as their own social networking environment and to allow for cross-agency social networking and formation of groups and communities What would this look like?

Each UN agency gets its own “domain” within TW
Each agency has full administrative control over its domain
Agency users can log into TW with intranet credentials of their agency
Domain content is only accessible to domain users
All domains use same database for content and profiles
A “Multi-Agency Domain” enables cross-agency networking and collaboration
Agency users can choose to make groups and content visible within the Multi-Agency Domain UNCT as a User Group
Discuss CCA/UNDAFs/Strategic Planning
Collaborate on and Share joint programmes
Enable access to a wider base of knowledge resources
Ensure higher UN collaboration From Morocco to Bahrain, the Arab world has witnessed the rise of an independent vibrant social media and steadily increasing citizen engagement on the Internet. In 2010, the Arab region had 40,000 active blogs.
Nearly 5 million Egyptians use social networking among 17 million people in the region, including
5 million in Tunisia after the revolution
journalists, political leaders, political opposition figures, human rights activists, social activists, entertainers, and royalty who are engaging online in Arabic, English, and French. The Arab region is home to a high proportion of Arab youth who are expected to drive growth.

“Digital media will thrive in the region because the market has a large, technologically accomplished demographic group—its youth How will it work for the UN Thank you The purpose of One UN Knowledge
is to strengthen and improve knowledge sharing and organizational learning across organizations to exchange experiences and to mobilize the capital of the UN to enhance efficiency and effectivene Regionally, we are currently facilitating knowledge collaboration through: UNDG WG, PSG, UNCTs, COPs
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