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Agile Open Government

What we learnt from the 'Place Race'
by

Spatial Fusion

on 10 May 2016

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Transcript of Agile Open Government

Agile Open Government
Problem
Customer Segments
The Proposal
Implementation
The Alternatives
Savings
Costs
Key Performance Indicators
Communication Strategy
Greater Process Transparency?
What can local government learn from the 'Startup' community?
Decreased likelihood of frivolous litigation
The planning process is
too slow
Residents
Business
Investors
tangata whenua
6 - 18 months
Preparation & Consultation Phase
Statutory Phase
Appeals Phase
6 - 18 months +
up to 2 years
Advocacy Groups
resident apathy & disengagement
information becoming outdated
increased risk of goalposts moving
'real life' often overtakes the 'plan'
the people involved (literally) 'move on'
Visitors
Agencies
Social media
Community immersion
Customer Satisfaction
Delivery Times
Level of Engagement
Abbreviated statutory process
Quality of Decision Making
https://www.gov.uk/service-manual/agile/what-agile-looks-like.html
Go Fast
It's time to learn how to
Lean & Agile
Utility Operators
Status Quo
http://auckland.startupweekend.org/
Get help from those who know how to get things done!
Worse
Transform plan development from a '
process
' into an '
event
'
Embark on '
design

sprints
' where a draft plan change for a defined geographic area is developed, consulted on, and drafted within
one
working week
Step 1.
Step 2.
Step 3.
Pre-notification process trimmed from 5 months to 5 days
= faster statutory process
More collaboration = less confrontation during statutory process
Crowd sourcing for specialist advice
Recruiting personnel from the community (students?) to gather information and carry out consultation
Event Sponsorship?
Venue Hire
IT & Equipment
Coaching & support
Overtime (time in lieu?)
Advertising & Marketing
Presentation (Project Completion) Function
'Place Race'
which we call a
What we expected ... and what happened during our regulatory planning experiment ...
The 'Place Race' Lean Canvas
What is
This is known as a
Lean Canvas
It is a business plan template used extensively by the Tech 'Start-Up' community to rapidly develop a viable business model based on customer feedback
What is
From Wikipedia, the free encyclopedia
Among recent developments is the theory of open source governance, which advocates the application of the free software movement to democratic principles, enabling interested citizens to get more directly involved in the legislative process
A Participatory Society?
(Sociocracy)
Customers
Finance
Process
People
What we discovered
Credit given for 'effort'
Found the 'silent majority'
Interested & engaged
Participation is 'easier'
Conversation between public
Overwhelmingly positive
Printing, copying & postage costs reduced drastically
Less staff time than holding a series of public meetings
Technology 'cost' within normal operating parameters
Council's role changes from arbitrator to facilitator
'Agile' process enables visible 'listening' (=trust)
Risk is actually dispersed ('working' versions are ok)
Staff empowered, motivated & invigorated (=high productivity)
Took conscious effort not to resort to 'conventional' method
Sense of satisfaction with progress & achievement
Unlocks creativity
See here for more details:
open
v
t
l
which leads to
Ag

le

facebook.com/kamoplacerace
@kamoplacerace
wdc.govt.nz/kamoplacerace

Pre-Notification
Post-Decision
Public Hearings
Council Controlled
Statute Controlled
Court Controlled
P H A S E S
District Plan Formulation
Background Paper
Council Focus Group
Public Consultation
Cost Benefit Report
Policy & Rule Drafting
Endorsement by Council
Public Submissions
Summary of Submissions
Further Submissions
Pre-Hearing Meetings
Officers Report
Council Hearing
Council Decisions
Appeal Period
Court Resolution
Adoption by Council
Plan Operative
The
of
P H A S E
P H A S E
P H A S E
2
4
6
8
weeks
weeks
weeks
weeks
+
Default Plan Change Process
Place Race Planning Sprint
The Resource Management Act 1991
An Overview of the Plan Formulation Process Under
Hours Saved
60
80
180
120
60
60
D U R A T I O N
The Average
of Each Task
Tasks
Full transcript