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Case Application 1

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CHUAH JIN LOON 1132702096

on 24 June 2014

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Transcript of Case Application 1

Outline
Questions
Group Members
Zappos was founded by Nick Swinmurn in 1999.
Chuah Jin Loon 113702097
Summary
Question 1
Question 2
Question 3
Question 4
Question 5
QnA
Q1. Find a list of all 10 of Zappos corporate values. Pick two of the values and explain how you think those values would influence the way employees do their work.
Going to Extremes!
MANAGEMENT
BMG1014

Case Presentation
Case Application 1

Tay An Qi 1132700482

Li Qing Nan 1101109291
Chen SiYu 1131122578
Tan Ying Ru 1132700482
Zappos.com is an online shoe and clothing shop currently based in Las Vegas, Nevada.

In July 2009, the company announced it would be acquired by Amazon.com in an all-stock deal worth about $1.2 billion. Since its founding in 1999, it has become one of the world's largest online shoe stores.
Tony Hsieh has become Zappos's CEO in 2000
Summary
10 Zappos corporate values
Deliver 'WOW' Through Service
Embrace and Drive Change
Create Fun and A Little Weirdness
Be Adventurous, Creative, and Open-Minded
Pursue Growth and Learning
Build Open and Honest Relationships With Communication
Build a Positive Team and Family Spirit
Do More With Less
Be Passionate and Determined
Be Humble
Build Positive Team and Family Spirit
Build open and honest relationships with communication
Q2. Using this list of corporate values and Exhibit 2-5, describe Zappos organizational culture. In which areas would you say that Zappos culture is very high (or typical)? Explain.
Full transcript