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Diversity in Small Groups and Teams
Transcript of Diversity in Small Groups and Teams
Diversity in Groups: The Strength of Different Perspectives
Making Diverse Groups Work
- When we try to understand and participate with one another, the more creative our solutions can be
- Ground rules should be set and discussed in order for every member to feel involved and appreciated
-This process can be approached in many ways, and can be difficult as well as time-consuming
- The more important the task, the more important this practice is so all members are heard and understood
Diversity in Small Groups and Teams
- Depend on one another for the success and productivity of those endeavors we share
- Members are more committed if their input is valued
- diverse backgrounds and relationships within groups lead to different experiences and expectations
- higher-quality decisions are made from having diversity in your group
- insensitivity towards group members can lead to sabotaging of existing group efforts
- when all group members' perspectives are viewed equally, it's easy to arrive at a group consensus
- intelligence alone is not enough
- the more diverse members of the group, the higher the potential for arriving at new and creative solutions
- if a group thinks there is more than one way to solve a problem, then everyone is open for understanding different perspectives
(What's Good or Bad? Who's right and who's wrong?)
• Relationship manipulation
• Interpersonal deception
• Security violations
• Loss of impulse control
• Sexual harassment
Research has shown:
- Many cultures have their own view of what is acceptable and what is not in certain situations
- These diverse backgrounds can create barriers if they are not recognized and accepted
- Knowing these allow for one to analyze and resolve issues easier
- It is possible for conflict to have a positive effect, but it all depends on how it is handled
- If handled poorly, an individual can choose to withdrawal themselves from the task at hand and it can cause negative effects on the group
- Conflict management is important to consider when managing the communication process in groups of diverse people
- There are hierarchies of power throughout our socialization process that we sometimes take for granted
- There are assumptions of social, economic, and political power in the U.S. due to upper-class and upper-middle-class White Europeans of wealth and privilege
- All other social classes are based off of these White Europeans; this is what is most prevalent in the workplace
- In the workplace, the power paradigm of the predominantly White social and economic system continues to prevail
- Women, people of colour, the geriatric, those with other than attractive able bodies, the poor and the under educated have had very different employment experiences than the privileged White European
- Power is a shared responsibility, it is our duty to make sure that all voices are heard and considered
Hierarchies of Power
- This usually occurs when group members want to get the job done and move on
- Group process is hard work, especially when members have their own opinions about the task and how the process should be conducted
- The ideas of every individual are ultimately moving toward creative thinking and problem solving
- Social stigmas are attached to the less experienced and less able making some feel uncomfortable stating their ideas
- Equality does not mean everyone is the same, but recognizes the differences and values them equally
Pressure for Conformity
• Cultures shape our environment and how we perceive the World. All cultures use a set of rules which our personal mental cognition.
• Different cultures use intricate system of symbols which leads to language and thus how we interact with others
• Culture unifies people as a whole, however when people of different sets of cultural background come together, this can easily lead to misunderstandings. This also happens within members of the same culture
• High context environment – Less meaning needs to be explicitly stated. Universal understanding within a certain group.
• Low context environment – More meaning needs to be explicitly stated. No common understanding. Nothing can be assumed
• Most obvious communication code
• Our culture provides us with certain assumptions about the proper use of language and when words can and should be used
• Most cultures treat men and women differently. Even within a common language: particular inflections, vocabularies and grammatical usage become implemented with meanings we assign based on a particular identifiable group. Operating this way, language use can lead to judging a person based on assumptions about race, ethnic, educational or class background.
• Types include: body, facial, tone of voice, turn taking, use of time, or habits of dress and hairstyle.
• Facial expressions express universal emotions but appropriateness of expressing those emotions may vary (smile has different meanings in different cultures)
• Altruistic defiance
-When we only know a few people from a group that’s easy to identify, we tend to assume the rest of that group is the same way.
-This is unfair: a random selection, does not properly represent the other members of the group.
-The more that they fulfill the stereotypes we make, the more likely it is for that stereotype to stick.
- if a person acts differently from the stereotype, we may assume they are an exception to the rule, rather than seeing the stereotype is wrong or skewed.
-stereotypes we appear to be part of often interfere with our personal development to be exactly who we want to be
- when we get to know people better from groups other than our own, we tend to see them as individuals rather than part of the group
-Stereotypes continue myths about groups of people,
-they prevent us from realizing the helpful positive differences that each person contributes.
-if we can learn to disregard stereotypes and assumptions, we will work much better in groups with unique individuals, and grow our personality
- Factors leading to increase
- Effects on workplace dynamics
Effects on Community
- Small Non diverse groups
- Group Success
Definition of Diversity
- Extends further than race
Factors Leading to Group Success
- Emotional Stability
Computer-Mediated Virtual Teams
- Geographic Diversity
-From the day we’re born, we start to build relationships with social groups we’re surrounded with.
-We learn automatic and perceived responses to our surroundings
-we also learn how to behave, and what to watch for in complex situations: natural survival instincts
-Our values and ways of understanding are ingrained in us from the start we develop assumptions, prejudices, and stereotypes
-Every cultural group also learns and adapts the truths and myths that helped their previous generations survive in their surroundings
- The stereotypes that every culture sees is different from the rest.
-Stereotyping is not always a negative trait:
- we experience so many interactions we can categorize what’s a danger to our survival or acceptance.
-so we don’t have to take extra time and think harder about every situation, and rather act based on the instincts and perceptions
- stereotypes that were meaningful to the previous generation, may don’t serve a purpose any more.
-stereotypes change slower than what they apply to, this often causes harmful problems.
Thank you for listening :)