Loading presentation...

Present Remotely

Send the link below via email or IM


Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.


Diversity in Small Groups and Teams

No description

Aleksandar Vukasinovic

on 27 August 2013

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of Diversity in Small Groups and Teams

Communication Contexts
Language Use
Non-Verbal Communication
Diversity in Groups: The Strength of Different Perspectives
Making Diverse Groups Work
- When we try to understand and participate with one another, the more creative our solutions can be

- Ground rules should be set and discussed in order for every member to feel involved and appreciated

-This process can be approached in many ways, and can be difficult as well as time-consuming

- The more important the task, the more important this practice is so all members are heard and understood

Diversity in Small Groups and Teams
- Depend on one another for the success and productivity of those endeavors we share

- Members are more committed if their input is valued

- diverse backgrounds and relationships within groups lead to different experiences and expectations

- higher-quality decisions are made from having diversity in your group

- insensitivity towards group members can lead to sabotaging of existing group efforts

- when all group members' perspectives are viewed equally, it's easy to arrive at a group consensus

- intelligence alone is not enough

- the more diverse members of the group, the higher the potential for arriving at new and creative solutions

- if a group thinks there is more than one way to solve a problem, then everyone is open for understanding different perspectives

Ethical Behavior
(What's Good or Bad? Who's right and who's wrong?)
• Theft
• Relationship manipulation
• Interpersonal deception
• Discrimination
• Security violations
• Loss of impulse control
• Sexual harassment
• Backstabbing
• Evasiveness
Research has shown:

- Many cultures have their own view of what is acceptable and what is not in certain situations

- These diverse backgrounds can create barriers if they are not recognized and accepted

- Knowing these allow for one to analyze and resolve issues easier

- It is possible for conflict to have a positive effect, but it all depends on how it is handled

- If handled poorly, an individual can choose to withdrawal themselves from the task at hand and it can cause negative effects on the group

- Conflict management is important to consider when managing the communication process in groups of diverse people

Conflict Management
- There are hierarchies of power throughout our socialization process that we sometimes take for granted

- There are assumptions of social, economic, and political power in the U.S. due to upper-class and upper-middle-class White Europeans of wealth and privilege

- All other social classes are based off of these White Europeans; this is what is most prevalent in the workplace

- In the workplace, the power paradigm of the predominantly White social and economic system continues to prevail

- Women, people of colour, the geriatric, those with other than attractive able bodies, the poor and the under educated have had very different employment experiences than the privileged White European

- Power is a shared responsibility, it is our duty to make sure that all voices are heard and considered
Hierarchies of Power

- This usually occurs when group members want to get the job done and move on

- Group process is hard work, especially when members have their own opinions about the task and how the process should be conducted

- The ideas of every individual are ultimately moving toward creative thinking and problem solving

- Social stigmas are attached to the less experienced and less able making some feel uncomfortable stating their ideas

- Equality does not mean everyone is the same, but recognizes the differences and values them equally

Pressure for Conformity
• Cultures shape our environment and how we perceive the World. All cultures use a set of rules which our personal mental cognition.

• Different cultures use intricate system of symbols which leads to language and thus how we interact with others

• Culture unifies people as a whole, however when people of different sets of cultural background come together, this can easily lead to misunderstandings. This also happens within members of the same culture

• High context environment – Less meaning needs to be explicitly stated. Universal understanding within a certain group.

• Low context environment – More meaning needs to be explicitly stated. No common understanding. Nothing can be assumed

• Most obvious communication code

• Our culture provides us with certain assumptions about the proper use of language and when words can and should be used

• Most cultures treat men and women differently. Even within a common language: particular inflections, vocabularies and grammatical usage become implemented with meanings we assign based on a particular identifiable group. Operating this way, language use can lead to judging a person based on assumptions about race, ethnic, educational or class background.

• Types include: body, facial, tone of voice, turn taking, use of time, or habits of dress and hairstyle.

• Facial expressions express universal emotions but appropriateness of expressing those emotions may vary (smile has different meanings in different cultures)

Negative, Unethical
Positive, Ethical
• Altruistic defiance

-When we only know a few people from a group that’s easy to identify, we tend to assume the rest of that group is the same way.

-This is unfair: a random selection, does not properly represent the other members of the group.

-The more that they fulfill the stereotypes we make, the more likely it is for that stereotype to stick.

- if a person acts differently from the stereotype, we may assume they are an exception to the rule, rather than seeing the stereotype is wrong or skewed.

-stereotypes we appear to be part of often interfere with our personal development to be exactly who we want to be

- when we get to know people better from groups other than our own, we tend to see them as individuals rather than part of the group

-Stereotypes continue myths about groups of people,

-they prevent us from realizing the helpful positive differences that each person contributes.

-if we can learn to disregard stereotypes and assumptions, we will work much better in groups with unique individuals, and grow our personality
Workplace Diversity
- Factors leading to increase
- Effects on workplace dynamics

Effects on Community
- Small Non diverse groups
- Group Success

Definition of Diversity
- Different
- Extends further than race

Factors Leading to Group Success
- Extroversion
- Agreeableness
- Conscientiousness
- Emotional Stability
- Neuroticism

Computer-Mediated Virtual Teams
- Geographic Diversity
- Trust

-From the day we’re born, we start to build relationships with social groups we’re surrounded with.

-We learn automatic and perceived responses to our surroundings
-we also learn how to behave, and what to watch for in complex situations: natural survival instincts

-Our values and ways of understanding are ingrained in us from the start we develop assumptions, prejudices, and stereotypes

-Every cultural group also learns and adapts the truths and myths that helped their previous generations survive in their surroundings

- The stereotypes that every culture sees is different from the rest.

-Stereotyping is not always a negative trait:
- we experience so many interactions we can categorize what’s a danger to our survival or acceptance.
-so we don’t have to take extra time and think harder about every situation, and rather act based on the instincts and perceptions
- stereotypes that were meaningful to the previous generation, may don’t serve a purpose any more.
-stereotypes change slower than what they apply to, this often causes harmful problems.

Thank you for listening :)
Full transcript