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Ch. 4 - Nonverbal Communication
Transcript of Ch. 4 - Nonverbal Communication
Functions of Nonverbal Comm.
There are 6 functions of N.C.
What are they?
The use of space/distance to communicate
Surroundings that shape the comm. context
All the ways we communicate without words
Let's brainstorm the ways....
What can they do?
Communicate Feelings & Attitudes
More convincing than its verbal counterpart
"Repeats" verbal message
Highlights verbal message by emphasizing/enhancing a point
Contradicting the verbal message
Reinforces a verbal message
Manages flow of convo
Replace verbal message
Using voice to express self
Pitch (high -> low)
Our Digital World
Shows dominance & status
Hand & arm movements
5 categories of gestures
Substitutes words & phrases
What do these mean?
Complement, enhance, substitute verbal message
What other examples
can you think of?
3. Affect Displays
Controls turn-taking in convos
When have you used adapters in this class?
U.S. Middle-Class Culture
Four Spatial Zones:
Gender & Sexual Orientation Factor
Women more likely to sit next to each other than men
Homophobia -- fear of being perceived or labeled gay
Occupancy/ownership of space
Use of primary territory
3 types of intrusions
Intention is to take over a given territory
Territory is marked w/noise or pollution
Impression management - formed perception of other
6 ways to perceive environment:
Reactions to Environment
Form of nonverbal comm. that impacts our interactions w/in it.
Way time is used to
Power & Role Differences
Punctuality & Schedules
Values greater flexibility; less scheduled
Communicates emotion & feelings
Presentation of Self
Face can be...
Ekman and Friesen (1969,1975)
- control to hide feelings
- hiding & replacing emotion
- exaggerates feelings
- reduces intensity
Facial Management Techniques*
How do we do this in the digital world?
about 80% of info taken in visually (Morris,1985)
Eye contact associated w/trustworthiness
Shows need to interact
Study of touch face-to-face & online; how?
Touch ethic - beliefs and preferences for touch
Serves a specific purpose
Connected to Cultural Norms
Platonic affection & support
Appropriateness of Touch
3 aspects determine appropriateness:
Contact vs. Noncontact Cultures
This nonverbal says
a lot about...
Relationship btwn people
The person you are
What are we?
Observable traits of body & extensions
Beauty derived from cultures
Objects represent identities, interests, backgrounds
Body type, shape, size
Somatyping – classifying people according to body type
Nonverbal immediacy- closeness inducing nonverbals
Nonverbal Immediacy Includes:
Touching someone (nonviolent)
Orienting body towards person
Looking at person
Animated vocal cues
The more nonverbally immediate you are, the more people will...
work with you
learn from you
Identify the purpose of nonverbals
Identify the various forms of nonverbals
Compare and contrast the different forms of nonverbals
What is the purpose of nonverbals?
What types of nonverbals are there?
How does immediacy affect our lives?
What about this environment?