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Delivering Customer Services in a Connected Staffordshire

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Transcript of Delivering Customer Services in a Connected Staffordshire

Dionne Lowndes - Head of Customer Services
Staffordshire County Council

Delivering Excellent Customer Services
in a Connected Staffordshire
Commissioning
Customer Insight
One Council
Implementing a Joined up Approach to Customer Services
Delivering Customer Services within a Commissioning Organisation
Move to Self Service
Promoting Channels
My Staffordshire Portal
Improving access to services through Channel Management
Developing Partnership Working to Deliver Services
Delivering Excellent Customer Services
in a Connected Staffordshire
Dionne Lowndes

Head of Customer Services

0300 111 8000

dionne.lowndes@staffordshire.gov.uk
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