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NET303 Policy Primer
Transcript of NET303 Policy Primer
Twitter Terms of Service
is a social media platform that:
”helps you create and share
ideas and information instantly,
Twitter allows users to:
the company estimates
To use the service,
Twitter requires a new user to
create an account by:
how many people actually
take the time
to read the TOS?
Do you know
signing up for?
“personal, worldwide, royalty-free, non-assignable and
to use the software”
You are responsible for,
and retain the rights to,
all content you post.
(with the right to sublicense)
to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute such Content in any and all media or distribution methods
(now known or later developed)”
in any way they like.
By signing up to Twitter,
and agreeing to their Terms,
you’re actually giving up quite a lot
of personal control,
to a corporation.
This raises a few issues,
Twitter gets to do what they like
with your content,
but they also
have a Copyright Policy,
“Twitter respects the intellectual property rights of others
and expects users of the Services
to do the same”
So if you are an artist
or other type of content producer,
and find your content
being improperly used on Twitter,
Surveillance and Privacy
What kind of privacy do you get
About 95% of Twitter accounts are public.
there is more to privacy than content.
"your IP address, browser type,
operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms,
and cookie information"
So Twitter actually knows
a lot more about you
a name and email address.
You can turn on
“Do Not Track”
in your Twitter settings
to increase your privacy.
this is not enabled by default.
What do Twitter do
with all the data they collect?
Primarily they claim to use the data to
“improve their Services”
This includes things like:
“provide more relevant advertising”
“share aggregate click statistics”
“tailor the Services for you based on your
visits to third-party websites”
How long do they keep this data?
For some types of data relating to
third-party websites that are visited,
it is removed within 10 days.
a strong commitment to
“user privacy and transparency around
government data requests”
They don’t give user data to governments
without a fight.
they still comply with a
majority of government requests,
Free Expression and Censorship
The onus is on you
to make sure the content
you post is acceptable.
Twitter don’t monitor the entire system themselves.
If it’s defamatory, offensive or illegal,
the one who could be held responsible,
In 2009, singer Courtney Love was accused of libel in the US over a Twitter post.
In Australia there have also been several cases where
individuals have been sued in court
So while Twitter itself do not filter or censor content,
Rights and responsibilities
You’re only allowed
to use the service
if you agree to Twitter’s rules.
they can change the rules
at any time
without prior notice to you.
Twitter can terminate
at any time.
If somebody complains
about your content,
your account may be terminated.
If an underage user is reported to Twitter, the account may be terminated.
You are responsible for your
own password, and Twitter
are not liable for any loss or damage that may arise
as the result of a compromised password.
You might not know your password has been compromised.
Even if an account
or if a user
deactivates their own account,
So while Twitter is a seemingly simple
and easy social network to use...
It’s important to understand your rights.
And understand that the data
you wittingly or unwittingly provide
may come back to haunt you.
create a profile
add a photo
and communicate with other users
all over the world
in real time.
it has 271 million
monthly active users
500 million Tweets
are sent every day.
entering a name
an email address
creating a password
and agreeing to their Terms of Service (TOS).
“Create my Account” button
automatically indicates that
you agree to these Terms.
The whole process takes
less than a minute to complete.
Agreeing to Twitter’s
Terms of Service (TOS)
constitutes a legal agreement
by submitting content, you also grant Twitter a:
“with no compensation
paid to you”
it may take a long time
and a lot of effort.
Twitter users must be
above 13 years of age.
You may be subject to
All things to think about.
Basically this means that
Twitter gives you a:
Twitter takes no responsibility
for any content posted,
content if they want to.
could give it to one of
partners for them to use.
get to do this
(by somebody other than Twitter or their affiliates)
there is a process you can follow
to try to get it removed.
New accounts are public by default.
Therefore, most content on Twitter
and able to be viewed
The data they collect could be used to identify you personally.
Other data such as your
IP address, browser, operating system
and mobile carrier,
may be retained
for up to 18 months.
They rely on users to report
Although if they consider it important enough,
they might let you know after the fact.
This is as a result of a law in the United States,
the Child Online Protection and Privacy Act (COPPA).
This is rarely enforced.
allows for them to track:
The case was finally decided in a California court in January 2014.
for comments posted on
social media sites.
it still pays to think carefully before posting.
Twitter’s copyright license
means they still hold
rights to your content.
About Twitter Fact Sheet. (2014) Retrieved October 23, 2014, from https://about.twitter.com/company
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Jeffries, A. (2013, June 13). Escape from PRISM: how Twitter defies government data-sharing Retrieved October 24, 2014, from http://www.theverge.com/2013/6/13/4426420/twitter-prism-alex-macgillivray-NSA-government
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Twitter Terms of Service. (2014, September 8) Retrieved October 24, 2014, from https://twitter.com/tos
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Zittrain, J. (2009, July 19). Lost in the Cloud, The New York Times. Retrieved from http://www.nytimes.com/2009/07/20/opinion/20zittrain.html?tntemail1=y&_r=2&emc=tnt&pagewanted=all
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(boyd, Hargittai, Schultz, & Palfrey, 2011)
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