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Transcript of Leadership Strategies
(the path to sucess) STAFFING
One cannot lead without followers Flexibility Successful Business Planning Fairness 1. Avoid playing favorites. Nothing can undermine the perception of a leader's fairness than by concentrating attention on a small, select group. The leader's attention should be distributed across a wider range of people where everyone is seen as playing by the same rules. Sense of Humor -Humor means having the confidence to laugh at yourself and remember that when you laugh at yourself, you don't risk offending others. 2. Give credit liberally. Spreading the credit for accomplishments to those who might otherwise go unrecognized is fariness in its truest (and perhaps most neglected) sense. 3. A good leader needs to make decisions that are fair and objective, apart from the way the leader may feel personally about the situation. Fairness deals in facts and not personal opinions. Fairness is a description a leader should strive for and covert. Happy Staff ! Happy Clients ! -Those employees who are funny at work and casual, they are fun, well-liked and more engaged in the workplace, making them likely candidates for management and career progression. -That sense of humor enables people to adjust to changes and realize that life or work isn't all bad. -The benefits to a pleasant and happy workplace are that happy employees are loyal and productive employees. · A leader is open to change and new information. Adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution. · Another important characteristic of leaders are their ability to remain flexible, and adapt their leadership style to meet the demands of the current work environment. They must be able to work with others to meet organizational goals, and shift focus as necessary. STAFF INVOLVEMENT
When staff are involved in making decisions they gain a professional and personal stake in the overall success of the company Open door policy
Staff giveaways - (gift cards)
Provide incentives - (monthly luncheons)
Provide pleasant work environment
(nice lunch room/lounge)
Holiday parties/staff birthday recognition You staff has tremendous influence on the success of your business -developing an effective staffing strategy requires that you maintain up-to-date files on employee qualifications to make wise employment decisions. Keep abreast of employee training, development and continuing education and update their files with relevant information about acquired skills, knowledge and credentials. Leadership is setting direction or vision for the group to follow. A leader provides guidance for that direction.
Leaders have to be trustworthy to produce sustainable results, this means your staff has to trust you in what you say.
Leaders demonstrate care for their team personally and professionally ( Most people don’t care about how much you know until they know how much you care.)
Leaders should be should be interested in staff members concerns. While sensitive to individual needs is patience, creative, and flexible.
Leaders are to always be respected as knowledgeable and fair members of the center. The leaders must be able to share responsibility and credit with others such as promotions, compromise, tradeoffs, integrates, and different perspectives.
Leaders should be confident about what must be done in their own capabilities to accomplish those tasks.
Leaders have compelling visions and clear communication with those visions and their staff members. Leading Maintain open communication with staff.
Have staff appreciation events/days.
Team building opportunities.
Check in with staff regarding needs of the center. Organization Leading
Child health records
Employee work schedules
Parent Fee Collection
Updated educational seminars
Insurances Make a organizational chart with skill set of staff members that meets the needs of the center. Match the employee who is most skilled at performing that particular function. Prioritize and select a qualified assistant to
help with job responsibilities. When all functions have been organized an office can run more efficiently and effectively. Good organization of office files is essential to a well-run business. Communication Clear calm respectful and direct
Don't assume the audience knows the information
Share the secret
Employee handbook and staff development
Catch them doing something right
Staff is the bridge to parents
Remember body language is a form of communication
Be friendly - not friends or "one of the gang"
Teach and correct right away in private. Good plans should result in action plans that specify who will be doing what and by when in order to achieve the overall goals in the plans. Planning the future of the center, e.g. client retention, recruiting (families)more business means more financial security, community resources. Planning staff meetings, professional developments, field trips. Lunch breaks, work schedules, time off and task around the center on a fair basis. Meet needs of the center in a professional and efficient manner.