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Lean for Dummies Book Review

A chapter by chapter review of the book Lean for Dummies 2nd edition
by

Darrell Damron

on 4 March 2014

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Transcript of Lean for Dummies Book Review

Introduction
Chapter 1:
Defining Lean

Chapter 2:
The Foundation and Language of Lean

Chapter 5
Go Lean:
Implementation Strategy, Startup & Evolution

Chapter 6
Seeing Value through the Eyes of the Customer

Chapter 7
You Are Here:
Mapping the Current State

Chapter 8
Charting the Course: Using Value-Stream Maps

Chapter 9
Flowing in the Right Direction:
Lean Projects and Kaizen

Chapter 10
Customer &
Value-Stream Tools

Chapter 11
Flow & Pull Tools

Chapter 12
Perfection Tools
Chapter 13
Management Tools
Chapter 14
Lean within the Enterprise
Chapter 15
Lean Across Industries
Chapter 16
Real-Life Lean
Chapter 17
The Part of Tens
Chapter 18
Ten Pitfalls to Avoid
Chapter 19
Ten Places to
Go for Help
Who are the facilitators?
Course Info
Facilitators
Business Need
Performance
Objectives
Learning
Objectives
Objectives
Move Forward on the Lean Transformation Journey.

Adapt Lean thinking, tools, and techniques to state government operations.

Deliver Better Value to More Washingtonians
After completing this online book review, when you go back to work and participate in Lean activities in your agency, you are expected to:
Actively participate in Lean activities
Accurately use Lean terms
Cognitive Domain
Knowledge
Condition
After reading the chapter, listening to a short lecture, and participating in a group discussion
,
Task
Select the correct answer in a multiple-choice quiz.
Standard
Answer 100% of the quiz questions correctly.
We are offering this book review because we want you to help state government:
Process
Darrell Damron
Scott Baird
Heidi Loveall
What are the objectives?
What will we do during the session?
Let's get reviewing!
Type the number of people who are participating in this book review at your location right now.
Type the name of the city where you are right now.
Please answer the two poll questions.
Questions?
Key Points
(page 2)
Governor’s Office of Accountability and Performance
A. An overview or survey of Lean basics only.

B. A comprehensive description of the principles of Lean as well as the methods and tools to put Lean into practice.
Question 2:

Lean for Dummies is . . .?
Governor’s Office of Accountability and Performance
Post-Quiz
Chapter: Introduction
Governor’s Office of Accountability and Performance
The book is organized into 6 parts.
1. Lean Basics
2. The Lean Culture
3. Understanding Flow and the Value Stream
4. The Lean Toolbox
5. The Lean Enterprise
6. The Part of Tens
Key Point 4
(page 2-3 and 5-6)
Governor’s Office of Accountability and Performance
Conventions in the book include
Putting specialized words in italics and providing definitions
Defining acronyms when first used, then using only the acronym going forward
Printing web addresses in monofont
Using icons for key points, risks/pitfalls, technical stuff, and summaries
Key Point 3
(page 1)
Governor’s Office of Accountability and Performance
Lean…
Is globally recognized
Facilitates continuous improvement in both the short and the long term
Was pioneered at Toyota (Toyota Production System)
Was known only to manufactures and specialists until the 1980s
Is for everyone, everyday, at all levels
Key Point 1
Governor’s Office of Accountability and Performance
Key Points
Chapter: Introduction
(page 1)
Governor’s Office of Accountability and Performance
A. A globally recognized powerful and effective way to build, improve, and sustain businesses and institutions.

B. A proven long-term approach to aligning everything in a business or institution to deliver increasing customer value.

C. An approach that engages people and aligns systems into processes that deliver a continuous stream of value to customers while continuously eliminating waste and deficiencies in in the process.

D. All the above.
Question 1:

Lean is . . .
Governor’s Office of Accountability and Performance
Pre-Quiz
Chapter: Introduction
(page 1)
Governor’s Office of Accountability and Performance
A. A globally recognized powerful and effective way to build, improve, and sustain businesses and institutions.

B. A proven long-term approach to aligning everything in a business or institution to deliver increasing customer value.

C. An approach that engages people and aligns systems into processes that deliver a continuous stream of value to customers while continuously eliminating waste and deficiencies in in the process.

D. All the above.
Question 1:

Lean is . . .
(page 2)
Governor’s Office of Accountability and Performance
A. An overview or survey of Lean basics only.

B. A comprehensive description of the principles of Lean as well as the methods and tools to put Lean into practice.
Question 2:

Lean for Dummies is . . .?
(page 2)
Governor’s Office of Accountability and Performance
The book Lean for Dummies …
Is a comprehensive description of the principles of Lean as well as the methods and tools to put Lean into practice.
Is a reference book, designed for easy access
Addresses tools, principles, and practices
Is a guide to help you select Lean efforts and use Lean tools
Is a guide to engage people
Has step-by-step instructions for value stream mapping
Key Point 2
Welcome
Table of Contents
Pre-Quiz
and

See you next week
to review
Chapter 1:
Defining Lean
During the WebEx session,
we'll put everyone on mute to
avoid background noise.

When you have a question,
please write it using the chat.
The answer to Question 1 is D.
The answer to Question 2 is B.
The answer to Question 1 is D.
The answer to Question 2 is B.
Washington State Government
Lean for Dummies Book Review

Table of Contents
Key Points
Questions
See you next week to review
Chapter 2:
How to get the most out of
the online book review.
Read the chapter before the session.
Make a list of questions.
Ask questions during the session.
Explain to others what you're learning.
Chapter 1 Quiz Answers
Remember to take the quiz!
Heidi will send you the link to the quiz on Survey Monkey.
After you have taken the quiz, you can check your answers here anytime
(see the next slide).
Table of Contents
Key Points
Questions
See you next week to review
Chapter 3
Remember to take the quiz!
Heidi will send you the link to the quiz on Survey Monkey.
After you have taken the quiz, you can check your answers on the website:
http://accountability.wa.gov/leadership/lean/bookreview.asp
A fundamental premise for all Lean organizations, and the first step of any Lean undertaking, is to identify your customer and what they really value.
Identify all the activities and events that occur to get the product or service to your customer(current state). Then you envision the ideal state, how the value stream would look if you could do it all perfectly.
Fostering an environment of continuous learning and everyday improvement.
Everyone keeps the system moving at just the right speed to deliver the right amount at the right time to the customer
The customer’s demand for the product or service pulls goods through the system. The key notion is you only produce as the customer consumes.
Eliminate waste and keep it away, permanently. This means that Lean is a never-ending journey.
The Language of Lean
Getting Started
Chapter 3:
Lean in the Organization: Principles, Behaviors, and Change

Table of Contents
Key Points
Assessing Organizational
Culture
Changing the
Organization
Recognition and Acceptance-The critical first step in the process is to clearly identify and communicate the need for change until the organization recognizes and accepts the reason.
Direction and Planning-The very act of painting the future vision helps cement the acceptance for change. When that vision relieves enough current pain and suffering, organizational buy-in improves.
Charging Forward-Facilitating organizational change requires:
-Clear expectations
-Proper communications
-Proper behavior
Turmoil-In the organization, how management addresses the rumor mill, conducts themselves, and responds in the face of a crisis will either fuel the negative fire or extinguish it to a pile of simmering coals.
Integration-Particularly because Lean is a journey and not a destination, integration includes and environment of continuous improvement and change. Full buy-in across the entire organization may take years.
Remember to take the quiz!
Heidi will send you the link to the quiz on Survey Monkey.
After you have taken the quiz, you can check your answers on the website:
http://accountability.wa.gov/leadership/lean/bookreview.asp
See you next week to review
Chapter 4
Questions
Remember to take the quiz!
Heidi will send you the link to the quiz on Survey Monkey.

You can view quiz answers and recording of this session at:
http://accountability.wa.gov/leadership/lean/bookreview.asp
See you next week to review
Chapter 5
Table of Contents
Chapter 4:
Power to the people

Questions
Table of Contents
Questions
Remember to take the quiz!
Heidi will send you the link to the quiz on Survey Monkey.
After you have taken the quiz, you can check your answers on the website:
http://accountability.wa.gov/leadership/lean/bookreview.asp
See you next week to review
Chapter 6
Key Points
Table of Contents
Questions
Remember to take the quiz!
Heidi will send you the link to the quiz on Survey Monkey.
After you have taken the quiz, you can check your answers on the website:
http://accountability.wa.gov/leadership/lean/bookreview.asp
and
'
'
See you next week to review
Chapter 7
Key Points
Table of Contents
Questions
Remember to take the quiz!
Heidi will send you the link to the quiz on Survey Monkey.
After you have taken the quiz, you can check your answers on the website:
http://accountability.wa.gov/leadership/lean/bookreview.asp
See you next week to review
Chapter 8
Key Points
Table of Contents
Questions
Remember to take the quiz!
Heidi will send you the link to the quiz on Survey Monkey.
After you have taken the quiz, you can check your answers on the website:
http://accountability.wa.gov/leadership/lean/bookreview.asp
See you next week to review
Chapter 9
Key Points
Table of Contents
Key Points
Questions
Remember to take the quiz!
Heidi will send you the link to the quiz on Survey Monkey.
After you have taken the quiz, you can check your answers on the website:
http://accountability.wa.gov/leadership/lean/bookreview
See you next week for
Chapter 10
Table of Contents
Key Points
Questions
Remember to take the quiz!
Heidi will send you the link to the quiz on Survey Monkey.
After you have taken the quiz, you can check your answers on the website:
http://accountability.wa.gov/leadership/lean/bookreview
See you next week to review
Chapter 11
http://kanomodel.com/
http://asq.org/learn-about-quality/benchmarking/overview/overview.html
http://elsmar.com/pdf_files/QFD-Tutorial.swf
Table of Contents
Questions
Remember to take the quiz!
Heidi will send you the link to the quiz on Survey Monkey.
After you have taken the quiz, you can check your answers on the website:
http://accountability.wa.gov/leadership/lean/bookreview
See you next week to review
Chapter 12
Table of Contents
Key Points
Questions
Remember to take the quiz!
Heidi will send you the link to the quiz on Survey Monkey.
After you have taken the quiz, you can check your answers on the website:
http://accountability.wa.gov/leadership/lean/bookreview
See you next week to review chapter 13!
Table of Contents
Key Points
Questions

Remember to take the quiz!
Heidi will send you the link to the quiz on Survey Monkey.
After you have taken the quiz, you can check your answers on the website:
http://accountability.wa.gov/leadership/lean/bookreview
See you next week for chapter 14
Key Points
Questions
Remember to take the quiz!
Heidi will send you the link to the quiz on Survey Monkey.
After you have taken the quiz, you can check your answers on the website:
http://accountability.wa.gov/leadership/lean/bookreview
See you next week for ch 15!
Table of Contents
Table of Contents
Key Points
Questions
Remember to take the quiz!
Heidi will send you the link to the quiz on Survey Monkey.
After you have taken the quiz, you can check your answers on the website:
http://accountability.wa.gov/leadership/lean/bookreview
See you next week for chapter 16
Key Points
Table of Contents
Questions
No Quiz this week. See you next week for chapter 17.
Table of Contents
Questions
Key Points
No Quiz this week. See you next week for chapter 18.
Key Points
Questions
No quiz this week.
See you next week for the last chapter!
Key Points
Questions
Thanks!
Keep learning to use Lean to deliver value
to your customers and to make life better at work!
Table of Contents
Instructions
How to Navigate this Prezi
Click on the left and right arrows at the bottom of the screen to move forward or backward through the views.
Or simply use your mouse to click around.
How to Use this Prezi
1. Purchase the book, Lean for Dummies, 2nd ed. by Natalie Sayer and Bruce Williams.
2. Read one chapter each week.
3. Review the key points for each chapter in this Prezi to reinforce what you have read.
4. Or lead a group through a review of the key points for each chapter. Be sure to include a question & answer time, so your group can share information and advice.
Links to Recorded Sessions
Introduction
Chapter 1: Defining Lean
Chapter 2: The Foundation and Language of Lean
Chapter 3: Lean in the Organization
Chapter 4: Power to the People
Chapter 5: Go Lean: Implementation Strategy, Startup & Evolution
Chapter 6: Seeing Value Through the Eyes of the Customer
Chapter 7: You Are Here: Mapping the Current State
Chapter 8: Charting the Course: Using Value-Stream Maps
Chapter 9: Flowing in the Right Direction: Lean Projects and Kaizen
Chapter 10: Customer and Value-Stream Tools
Chapter 11: Flow and Pull Tools
Chapter 12: Perfection Tools
Chapter 13: Management Tools
Chapter 14: Lean Within the Enterprise
Chapter 15: Lean Across Industries
Chapter 16: Real-Life Lean
Chapter 17: Ten Best Practices of Lean
Chapter 18: Ten Pitfalls to Avoid
Chapter 19: Ten Places to Go for Help
https://wadismeetings.webex.com/wadismeetings/ldr.php?RCID=3a0465f16e02b1a40e720b4e304c78be
https://wadismeetings.webex.com/wadismeetings/ldr.php?RCID=78b11b0353bd414314968e45254aad17
https://wadismeetings.webex.com/wadismeetings/ldr.php?RCID=732b47c88cfa710aaafd8ca52c866cfd
https://wadismeetings.webex.com/wadismeetings/ldr.php?RCID=4ad71187e2c03947bfb3d870da077176
https://wadismeetings.webex.com/wadismeetings/ldr.php?RCID=61357fdd5a29436385de6971dce4edf5
https://wadismeetings.webex.com/wadismeetings/ldr.php?RCID=da8714eea8a1f1c8233a3dd12f6b6e85
https://wadismeetings.webex.com/wadismeetings/ldr.php?RCID=263b11c60c3b24625fbc10ff58d1aa45
https://wadismeetings.webex.com/wadismeetings/ldr.php?RCID=0912b9d53703e3b1abc3e6f00daacb15
https://wadismeetings.webex.com/wadismeetings/ldr.php?RCID=aebd3ad849a2dbbce8d69e42bf0c4e1a
https://wadismeetings.webex.com/wadismeetings/ldr.php?RCID=49de67f4ccc9ee7e04677f16d3c6a259
https://wadismeetings.webex.com/wadismeetings/ldr.php?RCID=8357287aebcfe8d6136dff5b981ff854
https://wadismeetings.webex.com/wadismeetings/ldr.php?RCID=720285e3e1141777dedccc94d367a817
https://wadismeetings.webex.com/wadismeetings/ldr.php?RCID=840d7aae316c7856c24415f0381ef3c1
https://wadismeetings.webex.com/wadismeetings/ldr.php?RCID=4ea87910617d023aabc97d3b33909e9c
Not Available
https://wadismeetings.webex.com/wadismeetings/ldr.php?RCID=cda8644c8bb8282600b80b3b65d952dd
https://wadismeetings.webex.com/wadismeetings/ldr.php?RCID=2e2f37884c539b702f13ff50af5a8572
https://wadismeetings.webex.com/wadismeetings/ldr.php?RCID=fbc86379dc76f1e4360e6bb1f96f03d6
https://wadismeetings.webex.com/wadismeetings/ldr.php?RCID=c75274fd2d468eb5cc499966c733c9d0
From January to May 2013, nearly 600 Washington state government employees reviewed the Lean for Dummies book by participating in a 30 minute webinar each week. The links below will take you to the recorded sessions.
http://www.linkedin.com/profile/view?id=120963299&trk=tab_pro
http://www.linkedin.com/profile/view?id=14262121&locale=en_US&trk=tyah
https://wadismeetings.webex.com/wadismeetings/ldr.php?RCID=2fc77950430d23fc98fcdc87942894cd
Full transcript