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The City of Monroe
Transcript of The City of Monroe
Am I being overcharged?
Why does my bill change every month?
Why is my bill so high?
Read each line item carefully (be sure that the amount you are reading coincides with that service).
How to Read Your Bill
Note that every bill is not the same (every customer may not have the same services; therefore, be careful when comparing bills).
Each service is listed with the cost for that service for the month.
Your utility bill is comprised of many services.
If you are having trouble reading your bill, please call the customer service department at the City of Monroe. We will be glad to help you.
pay attention to inserts; they may contain important information.
The cost on your Utility Bill is related to how much energy you use.
Your usage is calculated by subtracting your present reading from the previous reading.
Understanding Utility Cost
Note that it is your usage that causes your bills to fluctuate, not the rates(your usage can change according to how much energy you use).
Usage is the amount of energy consumed during the month.
When the weather is extremely hot or cold or hot, even for a few days out of the month, substantial increases in energy can be seen.
Weather and Usage
Weather and usage
According to the Walton EMC website, the cold weather caused heating units to work extra hard to keep homes warm. It took 72% more heat to keep warm in January 2014 than it did in 2013.
In Georgia, we had a very harsh winter. In fact, we had the coldest winter Georgia has seen in 25 years.
Heat systems in Georgia are called air source heat pumps.
Heat Pump Strip Management
Heat pumps have a hard time working efficiently in extreme temperatures(32 ) or below.
When this happens heat strips come on.
Heat strips use 3x as much energy as heat pumps.
Conserving energy is the best way to lower utility bills.
Energy Saving Tips
Keep your thermostat around 68 and do not move it up and down.
Make sure your heating vents are clear of any obstructions, like furniture or drapes.
Stop air leaks around doors and windows with caulk and weather-stripping.
Open curtains and shades on the sunny side of your house to let the sun warm your home naturally.
Open cabinet doors to allow heat to get to your water pipes. Insulated pipes will also help prevent freezing.
Leave water dripping during periods of sub-freezing temperatures to avoid frozen pipes(doing this may increase water usage during this period but will prevent a bigger issue from occurring).
Take a look in the attic. If you see the joists that form the attic floor, you probably need additional insulation.
This is not just the "light bill."
Notice how the light switch is emanating heat and the wall is purple. It's because the wall is very well insulated.
Insulation Helps Conserve Energy
Homes with Low Insulation
Notice how the house is shown in orange and red.
The hotspots are where the heat is leaking through because of low insulation.
How to Calculate Your Bill
Calculating your bill is simple to do.
Take your usage and multiply it by the rate that corresponds with that service.
Be careful when comparing the cost of your utility bill to other providers.
Remember the City of Monroe offers multiple services. Comparing your entire utility bill with a Georgia Power Bill will only work if you are comparing your electric cost.
The average usage per household for electric is 1200 kWh per month.