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Transcript of SYSTEMS AND
First Phone Call
INSPIRE CHIROPRACTIC & WELLNESS STUDIO
Progress Exam/ Report.
It is a Great Day at Inspire Chiropractic & Wellness Studio.
This is ______, I can help you:
Say It with a smile:
I would like to see IF you are taking
Yes we are accepting
Is this appointment for
your whole family
Let me get your some information and we can get you scheduled :
Scheduling A New Client:
The Client hears what you tell them:
a great day at Inspire Chiropractic & Wellness Studio.
By planting this seed in their mind early on, you will let them know two key points:
1. We are a family practice.
2.We would love assess their entire family.
How did they hear about us?
When the person gives you their name, be sure to use it from that point on, in the conversation.
Use a person's name 5 times in the first 5 minutes you meet them this will help you remember names quickly.
GET THE BEST PHONE NUMBER THAT THEY CAN BE REACHED AT
Find out how they heard about us.
If it was Jim Smith?
We want to take the opportunity to:
Thank Jim for the referral.
Find out what exactly is going on with the person that they referred.
Let them know that we are going to do our very best to Help get the person the best results possible .
ETC / Ed
Out of towners
Friends/ Co Workers
Automated / Social Media
Fan Page Generator
Clients Who refer: Friends, Families and Loved Ones
External Referral Sources
10 x R.O.I.
Are you a FAMILY practice?
My spouse @ROF
Re engage in