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Business Plan

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by

Emmi Kodat

on 28 April 2014

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Transcript of Business Plan

Participants
THE PROCESS
FINANCIAL GOALS
Leading
provider.
2014-2018
KEY PRINCIPLES
EFFICIENCY
Business Plan
Weeks
Groups
26
21
4
Business Plan
Topics
Main Focuses
1
7
3
1
Mission
Key Principles
7
2,957,333
Edits
ACCOUNTABILITY
GROWING OUT OF THE UPSTATE
CORPORATE CULTURE
COMMUNICATION
LESSONS LEARNED
Where do we want HTI to be in one year?
What do we do well?
PREMIUM BRANDS
#7
We are the "best place to work in the Southeast."
#6
We give back to our families and communities.
#5
We constantly innovate.
#4
We grow profitably.
We are honest about what our strengths and weaknesses are.
#3
#2
We always act with integrity.
#1
Our "why" is our culture.
What do we not do well that we need to improve on?
OUR WHY
OUR MISSION
We are
family
.
We bring
sophistication
.
EVERYONE who touches us should be
more successful
.
Superior

customer service.
Integrity-driven
partnerships
.
Commitment to
teamwork
.
Maintaining a

positive work environment
.
In five years?
Average 10% GM over 3 year period
COMPANY-WIDE
5% net profit every year
Sales must grow 7% or more yearly

Evaluate unit profitability, not only roll-up targets
Identify improvements to current systems and processes and/or implement new systems and processes that
increase productivity
and
reduce or eliminate time spent on monotonous administrative tasks
(eg. keying in payroll) in order to allow employees to focus more on value-adding operations.
Maximize organizational effectiveness by: clearly stating employee expectations and holding ourselves and each other
accountable for meeting set expectations
, implementing
action item tracking tool
, creating
inter-departmental request forms
, and increasing our focus on
customer accountability
in order to increase client retention.
Strengthen
our presence and profitability in
current locations
, identify and grow into
new target markets
, develop a
blueprint for ongoing expansion
, and research
acquisition opportunities
.
Create a
"lessons learned" form
that must be completed after every project and then incorporated into training for the purpose of
learning from past successes and mistakes
.
Reduce our reliance on our commoditized services by
repackaging our premium brand services
and marketing them just as well as our other service lines.
What action items from our previous business plans have still not been completed?
PAST
Reflect on previous business plans.
PRESENT
FUTURE
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Create a formal
communication plan
, identify and begin using a
communication interface
that centralizes pertinent information, and create a
communication management team
to manage the interface and continually search for ways to improve company communication.
Maintain our great working environment, through
excellent

training
,
employee development

programs
and
living out our "why"
, without sacrificing our financial responsibilities.
Questions?
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Full transcript