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E-textbooks - the librarian perspective

Short presentation on the e-tetxbooks from the academic library perspective for London Book fair 2010
by

Caren Milloy

on 18 April 2010

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Transcript of E-textbooks - the librarian perspective

E-textbooks - the librarian perspective

Caren Milloy
Head of Projects @ JISC Collections
c.milloy@jisc.ac.uk Face it - you can't avoid the library Why do librarians want e-textbooks?

provide remote access - DL and placements
help management issues surrounding short loan collecrtions
solution to high peaks of demand
great potential for disabled students
in the digital business
student expectations - convenience

1. The reason high peaks of demand Principle driver is equality of access.
E-textbooks not replacing print, but supplementing it students expect their
library to provide access
to e-textbooks 2. The conundrum can't find out what is available and where
can't get the e-textbooks they want anyway
can't afford the exhorbitant pricing
can't understand what exactly they are being offered
can't understand why publishers are not listening to them
3. The challenge finding business models and licensing models that meet needs
developing platforms that are intuitive to use
providing a service that aligns with the library
The design of an interface needs to be developed around how users actually use content rather than being dictated by DRM.

•Students very rarely use advance searching or expand the table of contents
•They have multiple tabs open in their browser to consult multiple texts and content
•They don’t use the note facilities as they don’t want to have all their notes in different places
•They don’t make good use of citation assistance as it doesn’t meet the format they require for their institution and just want to copy and paste it rather than have to open another tool
•They don’t want to have to use two navigational activities (scrolling and the next page button)
•They get frustrated with printing restrictions
•They find that tables and images do not handle well and zooming often destroys page format
•They want pages to load quickly Students are ‘navigating from one system to another - all of which have different functionalities and different bells and whistles with respect to searching, limiting, indexing, saving etc and it is confusing for users....users have to literally re-frame their minds when moving from one system to another and this require patience, persistence and is time consuming.’ (UBiRD) I’ve come across an interface of a book where it was available as a PDF single page by single page – screw that! I know where I can get the whole book! (Student) 1. challenge all your assumptions about your customers
2. look after your brand & manage your reputation (don't be a dinosaur!)
3. use technology to do what you do better
4. don't ignore librarians, they can help you grow your business
5. work with us to develop licensing models that are transparent
6. get rid of DRM!
7. provide metadata records, stats, customisable marketing materials
8. follow best practice for accessibility
9. experiment with business models - collaborate with libraries
10. develop user centric design Top 10 tips Don't assume you know your users, KNOW your users

Put the complexity behind the scences and bring simplicity to the forefront
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