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Patient Satisfaction with Physiotherapy in Erbil Teaching hospitals, Kurdistan

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Chra Abdulla

on 6 June 2015

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Transcript of Patient Satisfaction with Physiotherapy in Erbil Teaching hospitals, Kurdistan

A cross-sectional study
Patient satisfaction
Erbil Teaching Hospitals

Chra Noori Abdulla
Zaid Khalid Hadi
Parez Salah Abdullah
Ramy Romyo Khoshaba
Hanan Abdulsamad Mohsin
Alaa Sardar Majeed
From 1st May to 31st May 2015
Hawler and Rizgari Teaching Hospitals
A convenience sample of 204 patients’
Randomly collected
• A pilot study
• The questionnaire consisted of 23 items
• Two parts = Patient information and Patient satisfaction
Direct Interview using a specially designed Questionnaire
• SPSS 22.0
• Chi square test
• P value ≤ 0.05 (statistically significant)
• Approved by Department of Community Medicine
• Informed consent from Erbil teaching hospitals
• Privacy of each patient
• Verbal informed consent
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1st Impression
Health care
Overall satisfaction among Physiotherapy centres in Erbil teaching hospitals
Satisfaction rate by Residency
Satisfaction rate by Age
Satisfaction rate by the waiting time for each session
Overall satisfaction of the patients’ for the staff explanation for the physiotherapy
Overall satisfaction among Gender
Satisfaction rate by Education level
Satisfaction rate by staff friendliness
Overall satisfaction among the patients’ who trust the staff
Satisfaction among the patient who had benefit from the physiotherapy

• To find out the proportion of patient satisfaction with physiotherapy in Erbil teaching hospitals.

• To identify the association between satisfaction and different variables.

• To determine which physiotherapy types and injuries are common among the study sample.

Duke University
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