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Business etiquette in India

Culture presentation about India and business etiquette in India

Greta Krauze

on 24 January 2014

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Transcript of Business etiquette in India

Made by Greta Krauze

India and business etiquette in India
Location of India
About India
About India
Capital city: Delhi
Population: 1.22 billion
over 1600
official — Hindi, English
Government: Federal parliamentary constitutional republic
President: Pranab Mukherjee
Verbal communication
You shouldn't say direct "no"
Always think before you speak
Stay away from gossiping
They can say that they will sign the deal but it may be not true

South Asia
Land borders with:
Pakistan to the west
China, Nepal and Bhutan to the north-east
Burma and Bangladesh to the east
Maritime borders with:
Sri Lanka
Religiosity (Hinduism, Buddhism, Jainism, Sikhism)
Hand signals:
Come here
Wait, be patient
Accept things with right hand
Head signals:
Yes, no

Business cards should be exchanged at the first meeting
Building relationships
Meetings should be arranged in writing and confirmed by phone
Punctuality is expected
Gift giving
Don't open gifts in the presence of the giver
Don't wrap gifts in black or white (use green, red, yellow colours)
If you're invited at home, bring small gift of chocolates or flowers
If you give money, ensure that it is an odd number. (For example 11$, instead of 10$)
Avoid giving frangipanis
Thank you for attention!
Business lunches are common in India
It's rude to show up in time, but don't be more than half an hour late
Wait to be told where to sit
Eat with you're right hand
Don't thank the host in the end of the meal
Business meals
Avoid meetings near or on national holidays
Avoid the heat by scheduling between October and March
You should be patient - Indians are slow decision makers
Best time for business
Meeting etiquette requires a handshake
Greet the most senior figure firstAddress an Indian person with his/her status (Professor, Doctor, Mr., Mrs) and their surname
Business attire is conservative
Men: dark coloured conservative business suits
Women: in conservative suits or dresses
Dress code
Full transcript