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Microsoft Case OB - IE - Group D
Transcript of Microsoft Case OB - IE - Group D
Case Background: Microsoft
Competing on Talent
“We want smart people, who work hard, and who get things done.” Steve Ballmer
World’s Most Admired Companies (Fortune)
Net Revenues (1999)- $19.75 billion
# of Employees (1999)- 31, 575
Exceptional People = Outstanding Software
I: Lack of The entrepreneurial culture.
II: Escape of senior talents.
III: “N Minus One”
Solution 2: How to retain the senior management especially those in their late 30’s/early 40s
Utilize/learn from employee surveys
Mandatory action plans
*Formal Training- Semi Annual
*Online Modules- Monthly
Case Background: Microsoft
Rigorous Interview Process
Compensation and PercentageBenefits
Retention rate of employees
7 years or more
Continuous "n minus 1" focus
Other companies providing a better
Changing of Laws
Anas Al Masri
Maria Teresa Goiri Presmanes
Gijbert Aart Kaasschieter
How Do We Fix It?
Solution 1: Management's managerial skills
Foster work life balance
Resort life on campus
Solution 3: How do you keep the “n minus one” mentality
people challenged and motivated without burning them out
“N minus ½”
Keeping the spirit alive
“How will you change the world?!”
*Used on memos, posted in offices, reminded
Changing The World...
“We were literally changing the world. You felt you were at the center of the universe. It was an invigorating feeling…”
“Our efforts are significant to millions of people– it’s the old change-the-world thing”
Quotes from Employees:
Issue #1 : Lack of The entrepreneurial culture and highly controlled and bureaucratic environment.
Techies, not innovators.
Highly competitive and politics
Micro-managing by Gates
Issue 2: How to retain the senior management especially
those in their late 30’s/early 40s
Diversify the workforce
Recruiting sen. managers with experience from other companies
Importance of Managers
10 Senior Level Departures
Issue 3: Challenge and motivate without burning them out
"n minus one" employment philosophy
1 year at Microsoft is like 3 years elsewhere
Human Resources Management
What's breaking Microsoft Apart?
The escape of senior talents due to:
Human Resources within Microsoft
The Importance of HR
Remain Industry Leader
The entrepreneurial Spirit of the company