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Transcript of Employee Engagement
Being productive on behalf of the organization
Good Communication skills
What is Employee Engagement?
Engaged workers stand apart from their not-engaged counterparts.
They are willing go the extra mile, work with passion, and feel a profound connection to their company.
They are the people who drive innovation and move a business forward.
Six Step Process:
Create a vision
Use and create performance goals to improve engagement
Use employee engagement survey
Establish a team of influencers/leaders
Define engagement goals in realistic,everyday terms
WHY is employee engagement so important?
Employee engagement improves performance, productivity and, in the private sector profitability.
How to engage your employees?
Engaging work and thriving careers provide individuals with a source of identify, purpose, and satisfaction- critical elements of well-being that money alone cannot provide.
"70% of employees are disengaged at work, costing companies over $300 Billion in loss productivity and business success"
Engaged employee characteristics:
**Gallup survey revealed that 63 % of people who fit the "engaged" employee category would not quit their jobs even if they won 10 million dollars.
-Beth Thomas, Executive VP, Managing Director of Consulting Services
Three most important attributes of a good manager:
a good example...
Employees are saying they don't need their boss to be their best friend, rather it is important to them that they are able to work effectively, be challenged and grow - 2013 Krono's Boss's Day Survey
When an employee's morale dips or is not feeling appreciated, a slow withdrawal can begin.
Employee who cuts down other employees' efforts or is oppositional to your suggestions can make a serious impact on the business.
Undermining the effects of a co-worker sends a clear message of unhappiness and negativity.
A previously engaged and involved employee who suddenly acts like they don't care is exhibiting apathy. That can stem from personal concerns, stress or feeling that their work isn't appreciated.
Social Capital Theory
*Managers and leaders should know their people -- who they are, not just what they do.
Also important to use every opportunity, touch point, and communication channel to reinforce and recognize the organizations commitment to employee engagement.
The benefits resulting from the ties employees form with other employees in the social structure, often independently of organizational structures.
Social media provides an effective pathway for sharing knowledge. It also increases the value of connections within the organization.
Communities of Practice for knowledge sharing
Increased Organizational Social Capital
Access to Social Media communication for technologies
Source: Gallup, Inc. (2013) Based on Phone Interviews
Set up workshops for people to learn how to use these new social media outlets. Encourage the use!
Results in sharing knowledge that was impossible without social connections.