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DTAL - Empathy Map

Template to create your empathy map - SAVE A COPY, then EDIT it

Felipe Plets

on 5 August 2013

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Transcript of DTAL - Empathy Map

Make inferences here about the person's thoughts, deriving from the SAY and DO sections
Make inferences here about the person's feelings, deriving from the SAY and DO quadrants
Makes notes here about all the things that surprised you from the interview, and those that challenged the assumptions you had.
The problem statement encapsulates the need for the stakeholder you will continue working on for next week
- Started her first job at 18, before
starting school.
- She thinks it is a good experience to begin working before or together with school.
- This can lead to take more time to
complete studies and not take the
best of it.
- In Brazil is necessary to work while
in the school if parents don't have
enough money to pay for it.
work soon but not hard
necessary to pay school
and to get familiar with
work enviroment.
Could not check it yet
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