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Renaissance Ross Bridge Resort & Spa

An Introduction to the Resort and its team
by

Chris Townsley

on 3 July 2013

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Transcript of Renaissance Ross Bridge Resort & Spa

Renaissance Ross Bridge Golf Resort & Spa
A 4 Diamonon Resort in Birmingham Alabama
where we are
what we are
who we are
our ross bridge family
birmingham
want to hear some facts?
want to hear some facts?
largest city in alabama
founded in 1871
named after birmingham, england
metro area of 1.2 million
Birmingham has one of the "Top Ten Bars Worth Flying For," according to GQ Magazine.
Time Magazine named Birmingham's Sidewalk Moving Picture Festival among its Top 10 "Film Festivals for the Rest of Us"
Barber Motorsports Park houses the largest collection of vintage motorcycles in North America and is home of the Porsche Driving Experience
Vulcan, the mythical god of metalworking, is the largest iron statue in the world and is second in size only to the Statue of Liberty
our brand
* indigenous
in·dig·e·nous   
[in-dij-uh-nuhs]
–adjective
1. originating in and characteristic of a particular region or country; native
2. innate; inherent; natural
* independent
in·de·pend·ent   
[in-di-pen-duhnt]
–adjective
1. not influenced or controlled by others in matters of opinion, conduct, etc.; thinking or acting for oneself: an independent thinker
* intriguing
in·trigu·ing
[in-treeg-ing]

1. arousing the curiosity or interest of by unusual, new, or otherwise fascinating or compelling qualities; appealling strongly to; captivativing.
the setting
part of the robert trent jones golf trail
*third longest golf course in the world
AAA 4 diamond award each year
one of the top 500 resorts in the world: Travel & Leisure magazine
Renaissance GM of the year: 2009
awards
F&B excellence award: 2007 and 2008
one of 8 world-class marriott & renaissance hotels & resorts owned by pch hotels and resorts
etc
our brand
we are in birmingham, alabama
where is that???
(follow me and let's look inside...)
excited about new employees
Hi, I'm Chris Townsley and I'd like to introduce you to Ross Bridge
meet katie wilson
Katie is on her second tour of duty at Ross Bridge: she opened the hotel as a catering manager / wedding specialist.
She worked for 2 years in that position before leaving Ross Bridge for Birmingham's premier catering company, Kathy G.
She was enticed back to Ross Bridge in 2010 as Director of Restaurants.
has been in the hospitality industry since she was 17 years old
has a master's degree in communications
Katie has an adorable cat
Oprah Winfrey has a restraining order out against her.
katie...
named Oliver
this one's katie
just kidding!
director of restaurants
general manager
meet steve miller
Steve's first job in the hospitality industry was a cook in his school's cafeteria.
He has over 30 years of experience in the field, working in 11 US states.
steve...
has worked for Walt Disney World, Hyatt, the Kimpton Group, Hilton, and now Marriott.
was awarded 2009 GM of the Year for francished Renaissance Hotels.
Steve and his wife Becky have an 18 year old daughter, Madison, and a 17 year old son, Trent.
Steve is not the lead singer in a famous band
director of food & beverage
meet Chris Townsley
Chris has been with the hotel since before it opened
He was the Food & Beverage Director at the Sedona Hilton in Arizona before he moved to Birmingham in March 2005 to open Ross Bridge
has 13 years of experience as a food & beverage director
has worked for Hilton hotels and as a chef for Ameristar Casinos
chris...
Chris is married to Kimberly
Chris is the recent owner of a 1976 cadicllac convertible
and has 2 dogs named Opus and Lula
this is not his actual car
meet matt sterley
restaurant manager
Matt started his career at Ross Bridge as a pool bartender while finishing school
was promoted to supervisor in 2009 and manager in 2010
matt...
has a master's degree in communication
Matt is married to Jordan, and they are expecting their first child in June
Matt is often mistaken for Clark Kent
meet dhaval sheth
restaurant supervisor
Dhaval moved to the US from India and worked in in-room dining and as a restaurant server with Hilton for several years
He started with Ross Bridge as an in-room dining attendant and was quickly promoted
dhaval...
has an advanced diploma in Hospitality Mgmt from William Angliss Institute of TAFE in Melbourne, Australia
first job was working with KFC
Dhaval is a fan of the Indian cricket team, who won the World Cup in April 2011
Dhaval's passion is to be considered "associate of the month" every month!
and the chefs....
rob kamm
executive chef
Chef Kamm was born in Kansas, but fell in love with Europe at age 13
He graduated from Kansas University with the intent of becoming an attorney
but a culinary class he took on a whim changed his life's direction
After culinary school, he took a position in Switzerland at Hotel Carlton Elite even though he was unable to speak the language
He has studied under some of the world's most respected chefs and at some of the world's finest restaurants:
Wirtschaft Neumarkt
Hotel Alexander am See under the tutelage of Master Chef Beat Schittenhelm
Michelin starred Chefs Andrea Tonola and Anton Mosimann
World famous pastry chefs Susan Notter and Anthony Osbourne
Rob has cooked for such elite as King Faad and Kofi Anon
chef kamm in action...
marx gary
sous chef
Chef Gary grew up as an only child in Birmingham and credits his mother with inspiring him to cook
He was working at a restaurant while in school, aiming to be a doctor
She wasn't a very good cook, which inspired him to become a great one!
Chef Gary has worked in several cities under renowned chefs
His passion is creating the signature dishes and ingredients from scratch that Brock's is known for
When Marx is not concocting his next culinary masterpiece, he enjoys spending time with his beautiful wife, Lucy, and his young daughter
but realized that his hobby had become his passion.
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