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Leadership in Crisis Management

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by

Jen Yu

on 7 December 2010

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Transcript of Leadership in Crisis Management

Leadership Crisis Management Taylor Parmacek
Jen Yu
Ryan Goldfarb
Matt Arnstine
Joseph Franco Mission: To enrich the lives of budding leaders by providing them with the skills necessary to thrive in the midst of crisis or uncertainty. Goal: To strengthen the bonds between members sharing the same ideals Your Task Define
Leadership
Crisis Relational Leadership Model Crisis Leadership Model Activity #1 Activity #2 Activity #3 Quotes When written in Chinese, the word "crisis" is composed of two characters - one respresents danger, and the other represents opportunity -J.F.Kennedy Character is not made in a crisis; it is only exhibited -Robert Freeman A man has no more character than he can command in a time of crisis -Ralph W. Sockman We sometimes emphasize the danger in a crisis without focusing on the opportunities that are there. We should feel a great sense of urgency because it is the most dangerous crisis we have ever faced, by far. But it also provides us with opportunities to do a lot of things we ought to be doing for other reasons anyway. And to solve this crisis we can develop a shared sense of moral purpose (talking about the environmental crisis). -Al Gore What Would You Do? Develop a strategic leadership plan for the given scenarios Role Playing Executive Board Stimulation Stepping Stones Hurricane Katrina Hardworking Laborer President George W. Bush Mayor Ray Nagin Conclusion What did this presentation teach you?
What can you take away from these activities?
What model do you think is the most effective to use as a leader?
What is your definition of crisis? Has it changed?
What is your definition of leadership? Has it changed? Girl goes to a Fraternity Satellite house on Friday night, becomes intoxicated and goes upstairs with a brother.
The brother, who is mildly intoxicated, has sex with the girl who doesn't remember giving consent.
The next day she reports the incident to the police.
The Chapter President is informed Saturday late morning of the incident.
By Monday morning, the news is front-page on the Diamondback with the fraternities name in the headline.
No one knows who invited the girl to the party. Chapter President
Chapter Chaplain (Head of Standards Board)
Brother accused
Chapter Advisor
VP of Communications
Member-at-large (representing views of regular members Role play different characters and figure out what the correct steps would be. Who? What? When? Where? Why? Time Required : 25-30 minutes Time Required : 15-20 minutes Time Required : 25-30 minutes Successfully navigate through a "lava bed" using only small carpet swatches as "stones" that participants can step on. Every member must get across the lava bed in order to successfully complete the activity. Discussion Questions 1. How did it feel to be successful/unsuccessful in completing this activity?
2. How well do you feel your team communicated during this activity?
3. How did your team communicate throughout the exercise?
4. Did your team come to a consensus during the activity? If so, how did this happen?
5. Were there specific "leaders" within your team? Why did you choose to follow their strategies?
6. What were the difficulties of this exercise?
7. How does this activity tie into crisis leadership? What real-world crisis can this sort of activity prepare you for?
8. What does the activity tell you about the importance of cooperation in the midst of crisis?
9. When would you need to rely upon others during a crisis? Hurricane Katrina
9/11 Attack Types of Crisis 1. Natural Disaster
2. Technological Crisis
3. Confrontation
4. Malevolence
5. Crisis of skewed Management value
6. Crisis of deception
7. crisis of mismanagement conduct Definition (Lerbinger) "Big trouble" that arises suddenly and threatens high priority values of an organization, which can include profits, growth, and survival.
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