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Bullying in the workplace

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Ebony Taylor

on 26 May 2010

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Transcript of Bullying in the workplace

BULLYING IN THE WORKPLACE RECENT STUDIES HAVE
SHOWN THAT IT EXISTS USA TODAY : "Managers in 1 out of
4 reported bullying. 3 out of 5 said uncivil
behavior. Reported getting "silent treatment"
Reports also concluded that this is probably
underestimated".
Bullying: a blustering, quarrelsome,
overbearing person who habitually
badgers and intimidates smaller
or weaker people. -dictionary.com The larger the company, the more likely that bullying went on, and non-profit job sites had more bad behavior than for-profit firms. Also linked to bullying: poor job security and lack of trust between workers and bosses. Work at non-profits may be more stressful because of financial strain or heavy public contact, Grubb says, and stress can provoke mean behavior. There's definitely more scapegoating and "in your face" verbal cuts than revealed in the survey, says University of Michigan psychologist Lilia Cortina, who has done three employee studies. About three out of four workers report these experiences, but most don't complain to higher-ups, she says, "so a lot of these bosses wouldn't necessary know what's going on."

Some feel it's dangerous to complain; in one of her studies, two out of three who tried to defend themselves against demeaning behavior said it drew retaliation
When workers dont trust managers bullying usually happens more. Developing a policy to help
workers Cost = $500,000 ( cost of
one bully for a company over
one year) -people take sick leave
because they are afraid to work. Example: Extreme Situation
with Molly Molly working at a firm in toronto
when she first started working everything was great.
However, things changed when she got a new boss that
didnt believe in valuing employees. Was very rude and belittling to
Molly. One day at lunch, Molly had enough...was walking near the go
train in Toronto. She sees the train coming and said "For a few seconds
she thought about stepping off the side onto the track in front of the train."
The main reason: Didn't know if she could handle another day with her supervisor. Realized this wasn't right and decided
to go to her workplace and talk to someone. Interestingly enough, similar stories happen
every single day. Matter of fact, some of you in the room
may be victims of bullying either in or out of the workplace. What can be done? Become a coordinator
Boss half jokingly
trash your performance According to a 2007 survey conducted by Zogby International,
almost half of U.S. workers report that they have experienced
or witnessed some kind of bullying on the job Goal: Understand what constitutes bullying and recognize it in action. What Not to Do
How Managers Unwittingly Encourage Bullying
Pit workers against each other or emphasize a competitive work style.
Have a lax management style, so that employees must fill in the blanks themselves regarding what is acceptable and what is not.
Make unreasonable demands and goals of employees and managers.
Fail to give supervisors the authority to reprimand problem workers.
Set impossible deadlines or provide too little funding to accomplish a goal.
Confront the Person Sooner, Not Later
Goal: Act fast to show that your company won’t tolerate bad behavior. Target the Behavior, Not the Person Enforce a Clear Action Plan
Goal: Determine if the offender should be written up, get counseling, lose pay, or ultimately be fired. Devise Your Own Policy for a Civilized Workplace
Goal: Create a corporate culture of respect. Screen for Bullies in the Recruiting Process
Goal: Stop the problem from recurring by identifying bullies during the hiring process. References: http://www.usatoday.com/news/health/2004-07-27-workplace-bullying_x.htm

http://dictionary.reference.com/browse/bullying

http://www.bnet.com/2403-13059_23-242687.html
Crazy Statistics: Workplace Bullying (sometimes referred to as psychological harassment ) has been said to be responsible for more lost productivity in the workplace than any other cause. Targets endure bullying for almost two years before filing a complaint

Targets have a seventy percent chance of losing their jobs

Seventeen percent of targets have to transfer to other jobs

Only thirteen percent of bullies are ever punished or terminated

Seventy-one percent of bullies outrank their targets

Bullying is three times more prevalent than sexual harassment

Bullying is often invisible and occurs behind closed doors without witnesses

Even when bullying is witnessed, team members usually side with the bully

As many as ten percent of suicides may be related to workplace traumatization http://www.minkhollow.ca/bullying.html Eighty-one percent of bullies are in supervisory roles

Fifty-eight percent of bullies are female (Namie)

Eighty-four percent of bullied employees are female

Twenty-one percent of all workers have been targeted by bullies
Workplace bullying can take many forms:


Shouting or swearing at an employee or otherwise verbally abusing him or her
One employee being singled out for unjustified criticism or blame
An employee being excluded from company activities or having his or her work or contributions purposefully ignored
Language or actions that embarrass or humiliate an employee
Practical jokes, especially if they occur repeatedly to the same person

There are also some things that are usually not considered workplace bullying:


A manager who shouts at or criticizes all of his or her employees. While this is a sign of a bad manager and makes a workplace unpleasant, it is not bullying unless only one or a few individuals are being unjustifiably singled out.
A co-worker who is critical of everything, always takes credit for successes and passes blame for mistakes, and/or frequently makes hurtful comments or jokes about others. Unless these actions are directed at one individual, they represent poor social skills, but not bullying.
Negative comments or actions that are based on a person’s gender, ethnicity, religion, or other legally protected status. This is considered harassment and, unlike bullying, is illegal in the United States and gives the victim legal rights to stop the behavior. http://www.bullyingstatistics.org/content/workplace-bullying.html hey
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