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Transcript of communication skills
Communication is simply the act of transferring information from one place to another
The desired outcome or goal of any communication process is understanding.
states that communication involves a sender and a receiver (or receivers) conveying information through a communication channel.
Written Communication and its Historical developments
- Kareem Fawzy
- Ahmed Hesham
- Mahmoud Essam
- Nourhan Nabil
- Rawan Salem
You cannot listen if you are
Its the process of communication through sending and receiving wordless clues
It can occur through :-
- Its the process of verbally transmitting information and ideas by words of mouth
It can occur through :-
-Face to face conversations
-Class room lectures
-Work meetings With technology new forms of oral communication developed such as.....video conference
- Various sounds, usually unwanted.
- types :-
Dr / Abd El-Aziz Omara
by means of written symbols
either printed or handwritten
historical development of writing communication
it helps in laying down apparent principles, policies and rules for running of an organization
It is a permanent means of communication. Thus, it is useful where record maintenance is required
It provides ready records and references
Types of written communication ( in general )
The different types of written communication are a handwritten letter, typed letter, email, text message and online chatting.
- uses clear and straight forward language
- conveys your point in a manner that produce the action you want
Researchers divides the progression of written communication into three revolutionary stages called "Information Communication Revolutions"
stage written communication first emerged through the use of pictographs. The pictograms were made in stone, hence written communication was not yet mobile.
stage writing began to appear on paper, papyrus, clay, wax, etc. Common alphabets were introduced and allowed for the uniformity of language
stage is characterised by the transfer of information through controlled waves and electronic signals.
Types of written business communication
Purpose : The purpose of effective written communication is to send a message with the intention of the recipient understanding the message and responding to it
. It costs huge in terms of stationery and the manpower employed in writing/typing and delivering letters
Too much paper work and e-mails burden is involved
It is time-consuming as the feedback is not immediate
1 - Aim of communication depends on transfering the information only
2 - communication theory involves a
3 - The shared interpreation is the sum of your interpertation and other interpertation ( )
4- The process of transmitting ideas and inform by words of mouth is called verbal communication ( )
5- written communication doesn’t provide any records and refrences ( )
6 - written communication in The 3rd stage is characterised by the transfer of information through controlled waves and electronic signals ( )
To show that you have really understood someone, then paraphrasing a great tool. All you do is repeat back to someone what they have just said, before you comment yourself.
- Communication theory
- Historical communication
- Types of communication
- Effictive communication
- Barriers to effictive communication
- Communication cycle
- Communication noise
7- In effictive communication i should use straight forward language ( )
8 - The are three types of communication noise ( )
9- Communication cycle consists of sender and receiver only ( )
10- communication noise has a
bad effect on the nervous system ( )
Can you translate this
11- Facial expressions are form non verbal communication ( )
12 - different types of written communication are …….
a) Hand Written and typed letters only
b) E-mail and text message only
c) Online chatting
d) All of the above
13- class room discussion is considered as nonverbal communication ( )
14- Written communication has great significance in today’s business world ( )
15- the process of communication through sending and receiving wordless clues is called nonverbal communication ( )
16- from the disadvantages of written communication is …………..
a) Very cheap
b) Easy process
c) Time consuming
17- Body language has an important effect on communication ( )
18 - The impact of the receiver in communication cycle called feedback ( )
19- written communication has advantages only ( )
20- Animals has communication skills as human ( )
We have finished