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Volunteer programs

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on 26 November 2012

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Transcript of Volunteer programs

Comparative evaluation of the Olympic Games volunteer programme of Munich 1972, Beijing 2008 and London 2012 21.11.2012 Source: Munich 1972 http://www.br.de/themen/sport/inhalt/olympia/olympia-hostessen100, (26.10.2012) Source: Beijing 2008 http://www.morethanthegames.co.uk/files/morethanthegames/olympicvolunteers.jpg, (26.10.2012) Source: London 2012 http://www.insidethegames.biz/images/2012/09/london_2012_games_makers_18-09-12.jpg, (26.10.2012) Source: London 2012 http://derhonigmannsagt.files.wordpress.com/2012/04/olympiade-london-2012-zion.jpg, (26.10.2012) Source: Munich 1972 http://www.spiesser.de/sites/default/files/imagecache/artikelbild_3/inline_images/muenchen1972.png, (26.10.2012) Source: Beijing 2008 http://olympicgirls.net/sport-girls/logo-beijing-2008.jpg, (26.10.2012) Munich 1972 Beijing 2008 London 2012 Historical view 1896-1936 1948-1976 1980-1988 1992-2012 Source Image 1: http://blogs.dallasobserver.com/unfairpark/boy_scout.jpg, (28.10.2012) Source Image 2: http://www.sja.org.uk/sja/images/1900%2520350x350.jpg, (28.10.2012) Source Image 3: http://www.gesichtzeigen.de/wp-content/uploads/2012/08/hostessen1.jpg, (28.10.2012) Source Image 4: http://upload.wikimedia.org/wikipedia/commons/e/e2/South_Korean_volunteer_at_the_Seoul_Olympic_games.JPEG, (28.10.2012) Source Image 5: http://l.yimg.com/ea/img/-/100912/volunteers400_168ovgp-168ovjs.jpg, (28.10.2012) Image 1 Image 3 Image 2 Image 4 Image 5 Image 6 Source Image 6: http://www.insidethegames.biz/images/2012/09/london_2012_games_makers_18-09-12.jpg, (28.10.2012) Time Number of Olympic volunteers 10.000 30.000 50.000 LA 84 Seoul 88 Barcelona 92 Atlanta 96 Sydney 2000 Athens 2004 Beijing 2008 London 2012 London 2012 vs. Munich 1972 Source Munich "volunteer": http://www.uebersetzerportal.de/bilder2/silvia1972.jpg, (30.10.2012) Source London volunteer: http://i.telegraph.co.uk/multimedia/archive/02062/games-maker5_2062779b.jpg, (30.10.2012) 1) Volunteer recruitment structure recruited 1600 hostesses, in total 20 000 helpers recruited 70 000 volunteers focus of hostess recruitment: Social skills
respect towards other cultures and handicapped people
ability to keep up safety of all
Olympic spirit London volunteer Munich "volunteer" 2) Roles and tasks of volunteers 3) Volunteer training London 2012 vs. Beijing 2008 1) Volunteer recruitment structure 2) Volunteer roles and tasks 3) Volunteer training 4) Requirements and regulations Interactive
feature Munich 1972 London 2012 Medal bearer, interpreter, transformation service several roles in different departments, disciplines and areas spreading a nice atmosphere to change international perspective towards Germany spread Olympic idea and spirit no high differentiation of roles Wide specification: helpers mainly helped where ever needed High specification: each volunteer had its specific role high differentiation of roles 4) Requirements and regulations certain knowledge in the specific working field appearance
ability to create a special atmosphere
self-confident presentation
behavioral skills focus of recruitment of other helpers focus of recruitment: Munich London Volunteer training volunteer manual face to face training for hostesses only behavior patterns, first aid, cosmetics, walk, presentation three training sessions orientation-, venue-, role specific training face to face for everybody 3 days 3 days general instructions specific training expertise knowledge between 18-25 1.65m- 1.75m speak one foreign language already gained Olympic experience Munich 1972 London 2012 older than 16 no Olympic experience required no requirements towards appearance and size speak English recruitment started August 2006 1.125,799 applications recruited 70.000 240.000 applications recruitment started September 2010 higher request for volunteers launched online application platform directly for everyone lower request Beijing focused on its citizens, universities and schools first-> docking system 500 days later application platform was open for volunteers outside Chinese mainland Games Maker Young Games Maker over 18 years 16-18 years Towards Olympic Volunteers Pre-Games Volunteers Olympic Games Time Volunteers City Volunteers Social Volunteers Smiling Campaign roles in transport, medical, venue operation, administration, athlete services... spread and share Chinese culture Beijing London Volunteer training orientation-, venue-, role specific training online training for international volunteers familiar atmosphere no test team leader as contact person generic-, professional-, job specific training learning of Chinese culture and traditions online- and classroom lectures selection test classroom-atmosphere Beijing 2008 London 2012 > 18 >16 good health native or learnt chinese speaking be familiar with chinese culture, history speak english serve 7 days serve 10 days ability to carry out role Interactive feature Beijing 2008 London 2012 The Olympic Games Knowledge Management Studies (OGKM) did not have to know British culture, history developed after Sydney 2000 welcomes hosting cities to learn from their forerunners aim to increase and spread Olympic knowledge and experiences Source Image 2: http://2.bp.blogspot.com/-JLX5s0EGFng/TzYAFEyKZMI/AAAAAAAABEw/zCfMOBRrDY8/s1600/google-is-a-winner.gif Source Image 1: http://wdfyfe.files.wordpress.com/2012/07/puzzle11.jpg Image 1 Image 2 social skills City Volunteers 29.000 28.000 35.000 47.466 46.967 44.416 70.000 70.000
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